05-17-2018 04:17 AM
I woke up to day checked my messages and found Ebay had opted me into the Guaranteed Delivery Program. I opted out but I am still waiting for the page to refresh. I want nothing to do with it.
It is still showing up on all of my listings.
05-19-2018 12:52 PM
@terrycanarsky wrote:(I actually back-spaced out the word "lie" and subbed fib before hitting Post.
)
~M
I believe the proper industry standard for a correction like that is something like...
lie^H^H^H fib (dating back to the days when ASCII was not so standardized and hitting the backspace key often actually printed ^H on the screen instead of actually backspacing.)
05-19-2018 01:50 PM
05-19-2018 01:57 PM - edited 05-19-2018 01:59 PM
There's an active lunacy in this GD program, at least insofar as clicking that "Guaranted 3 Day Delivery" toggle at the top of the page.
Know what shows up? It shows ONLY items that you have to pay EXTRA for to get CARRIER guaranteed delivery....Express Mail or Fedex 2 Day. Extra being about FOUR TIMES the std cost.
All the sellers who use Priority Mail, which typically arrives in 3 days or LESS 99% of the time...don't show up.
WHY ebay...WHY???
05-19-2018 02:08 PM - edited 05-19-2018 02:12 PM
@sodelight wrote:
I don't even see a Guaranteed Delivery preference within my account.
That option is being rolled out this month to sellers that have handling times/shipping methods, that would qualify them to be part of the GD program.
Not all sellers will qualify. Not all listings will qualify.
You will not see it until you are "rolled in".
At this time eBay is eating the "late" complaints.
05-19-2018 02:32 PM
05-19-2018 02:38 PM
@sodelight wrote:
Thanks, I hope I never see it. I specifically use 2 day handling to avoid it, even though I ship within 1.
All of my listing went to Guaranteed Delivery and I had 3 day handling. Just changed them all to 5 to see what would happen -- GD went away.
05-19-2018 02:51 PM - edited 05-19-2018 02:52 PM
@sodelight wrote:
Thanks, I hope I never see it. I specifically use 2 day handling to avoid it, even though I ship within 1.
There are some claims that eBay may go by individual "historical" actual handling time when doing the "opt in" qualifications.
I can not qualify, or debunk the statement.
We may find ourselves eligible even if we think we are not
I, to date, have not been blessed with GD seller status.
I also have 2-day handling, but ship same/next.
05-19-2018 02:52 PM
Thanks, I hope I never see it. I specifically use 2 day handling to avoid it, even though I ship within 1.
LOL...that will not save you. It is based on your "shipping behavior" as opposed to your handling time. Originally, you had to select immediate payment required...ebay got rid of that requirement, too. From historic observation, ebay is not getting enough volunteers for this program, so they are "opting you in" out of the goodness of their heart.
05-19-2018 02:56 PM
05-19-2018 03:03 PM
To add to what others have said about the auto "opt in" and GD overall.
Yes eBay is presently eating the "late delivery" flack from a buyer except for the fact that when there is a failure in the delivery it is not eBay, or the carrier that the buyer is disappointed with. It all fall on the seller that did not produce as expected.
Yes, eBay, for now, will remove feedback related to late delivery complaints, but they are not going to remove the disappointment from the buyer's mind when they are ready to buy again.
Just not enough incentive in the program for me to participate. May be a bonus for some, but I am fortunate to not be dependent upon eBay sales revenue.
05-19-2018 03:08 PM
06-01-2018 02:04 PM - edited 06-01-2018 02:06 PM
I received an email yesterday stating to opt in click here well I did NOT click and guess what, today I see a small banner on my Seller Hub Page stating I had Guaranteed Delivery...hmmmmmmm I think not!
I have a 3 day handling so I am still expected to get that package there in 2 days? hahaha I went and opted out. I do not like being opted in for something I do not want.
06-01-2018 02:54 PM
06-01-2018 02:54 PM