06-29-2019 09:36 AM
Had 2 free insertions left as of yesterday AM. Went to list a new item and was told there was a $.05 Buy Now fee. Decided not to list new item and relisted one from the Not Sold column instead; no $.05 fee for that one.
My free insertion promo says 50 free insertions for auction and fixed price style; including Buy Now. Couldn't find any info anywhere indicating there had been a change. CS rep on phone couldn't figure it out either.
Anyone else experiencing this? Any ideas as to why it's happening?
Thanks...
06-29-2019 01:25 PM
Where did it say that you were being charged 5 cents? At the bottom of the sell your item form?
06-29-2019 01:28 PM
If you have an "auction" listing and add a "buy it now" price too, there is a 5 cent charge
06-29-2019 01:36 PM - edited 06-29-2019 01:38 PM
But NOT when it should be using a promo for free auction with BIN.
If the OP is only using their free 50 per month for a non store they shouldn't be hit with a fee for BIN either as that only applies to stores (god knows why).
06-29-2019 01:40 PM
Then list an auction or a buy it now. No matter what, there is a fee to do both.
06-29-2019 02:22 PM
@myjunqueyourtreasure wrote:But NOT when it should be using a promo for free auction with BIN.
If the OP is only using their free 50 per month for a non store they shouldn't be hit with a fee for BIN either as that only applies to stores (god knows why).
Correct on all accounts, I am not a store and only use my free 50 listings.
It should not be applied to any of the things I do or list. Hoping it's just a glitch of some sort and will get sorted out.
Not too big of a deal as I've pretty much ceased sales on eBay due to all of the stupid here and transitioned to other platforms more cost effective and seller friendly.
06-29-2019 02:29 PM
The promo is for Auction OR BIN not both.
If you do Auction and ADD a BIN to that it is an extra 5 cents.
It has nothing to do with a store. The Promo is for 1 or the other NOT both at the same time.
06-29-2019 02:54 PM
The monthly free 50 states:
"Pay no insertion fees for auction-style or fixed price listings. Buy It Now is free too."
06-29-2019 03:16 PM
I'm wondering if there is a glitch (another one sheesh) with the fees. I had a similar issue yesterday and when I went to edit listings it said that I had accumulated fees for the edits totaling $2.00. I called eBay right away and they looked in the fees charged section of the account and nothing was there, so I wasn't really charged anything even though the bulk edit said I was. Long story short, check your fees in the billing section of your dashboard. In my case it was an error. Hopefully it is the same with yours.
06-29-2019 03:24 PM - edited 06-29-2019 03:26 PM
@klhmdg wrote:The promo is for Auction OR BIN not both.
If you do Auction and ADD a BIN to that it is an extra 5 cents.
It has nothing to do with a store. The Promo is for 1 or the other NOT both at the same time.
The OP said they were not using a promo (per se) but their allotted free 50 a month which FTR are for fixed price OR auction (with or without a free BIN).
Stores DO pay for the BIN with auctions (which is FREE to non stores)
IOW you're wrong