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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Return request address can't be changed

Hello,I have experienced a second return request where I can't change or chose return address. The address of the request in attached screenshot is incorrect and does not match my default shipping address. The system just put my registered address as...

Listing Removed: Trademark Violation

I have been selling the card game "What do you Meme" for about a week. It was taken down the 1st day for trademark violation. I called ebay and they told me it was because I used a stock photo that was copyright. So I relisted it with my own pictures...

GTC Question

Just coming back to eBay and wondering if it was a good idea. One question: Now that GTC is automatic, do the buyers also see that the item has no expiration date. Wondering if this will put buyers into the "watching" mode and then never come back to...

User avatar by Adventurer
  • 243 Views
  • 8 replies
  • 0 helpful

Resolved! Pretty sure I avoided a scam but I'm not sure how

Let me explain exactly what I mean by that title statement. I'm new to eBay and am trying to sell a video game console that is very popular right now. Nearly instantly someone sent the best offer that was only $5 dollars off my asking price. Immediat...

Is It Just Me? BEST MATCH no longer available?

I have been attempting to search for numerous items tonight and no matter what category I am searching i nBEST MATCH (Which I do Not use) is gone as are the other drop downs that I do use like LOWEST PRICE+SHIPPING. Is this happening to anyone else? ...

Entertaining the though of moving to Managed Payments - Your Thoughts?

I've always felt that when Ebay suggests things via Updates - it's best to comply. Although they have not suggested moving to managed payments - I'm thinking that they cater to those that do. The only thing that scares the hell out of me is that it d...

User avatar by Thrill-Seeker
  • 659 Views
  • 17 replies
  • 0 helpful

Duplicate listing policy

Why does eBay even have duplicate listings policy, listing standards and so on if things like these seem to be perfectly ok with them? Yes, it is the same seller, and yes, he does use the same photo of a DVD of a Zac Efron movie for 10 identical list...

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???Remove contact info and/or links to non-eBay websites from listings

Have this message for 2 of my items #'s 264254573192 and 283430092493 had same issue last week with two different items couldn't find anything wrong so just ended the item listings. Now these are popping up and I do not see any links or contact info ...

Seller update,, another empty seller protection policy,, Ebay will not remove incorrect metric.

So I just read the update. I navigated to seller protections. Under faq. the question is"will ebay now remove false not as described returns affecting my seller metric...." ebay's response says yes. we will now remove false not as described from your...

Where to report serious occurring problems in eBay where its need improvement?

is there any direct link where i can directly ask question from eBay staff other than the helpline? please kindly update me or help me in answering or give solution."Buyer loose case but still able to get money through pay-pal, even case was in selle...

Venting. Stock images should be banned from Ebay

It's extremely aggravating when Ebay sellers use stock photos.I'm looking for a book, there are 8 available on ebay but every one has only the stock image. The only ones that have sold have real photographs of the actual book.I'll save the search and...

User avatar by Guide
  • 1748 Views
  • 87 replies
  • 23 helpful

URGENT Ebay will answer your Seller Update Questions at this link

If you have any questions about the new Seller Update that was released today, PLEASE visit this link and click on the appropriate area. That will lead to a Discussion Board format not unlike this one. Ebay employees are standing by to answer your qu...

Remind me again - FREE RETURNS & SHIPPING - INCREASED POSTAGE CHARGES - INCREASED PAYPAL & ebay fees

FREE RETURNS - FREE SHIPPING - INCREASED POSTAGE CHARGES - INCREASED PAYPAL FEES - INCREASED EBAY FEES. Remind me why I started selling here again. BTW, I started in 1998... Why did I buy stock in a company that does everything it can to screw the se...

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