Regards,
Today marks the 2nd time in the recent past that a Buyer left FB for the wrong Seller ... this time around I got a neg intended for someone else ... gee, what a great system ...
The Buyer apparently doesn't leave a lot of FB or purchase a lot so I can easily see where the mistake was made ... not to mention the incorrect and unrelated comment and feature they were referring to which is what tipped me off that it wasn't mine. We're about 6 weeks beyond the sale and 5 weeks beyond some pleasant communication on the used train car they bought ...
Anyway, I've messaged the Buyer and am waiting for them to see the message and agree to me sending them the revision form ...
Too bad their isn't an "appeal" process in place for those who need it in the case of mistakes ...
@gwzcomps wrote:
On a positive note feedback doesn't carry as much weight as it used to. I get how annoying it can be though.
Very true and don't get me wrong, I don't sell on eBay thinking I will never get a Neg FB ... if you do this long enough it happens. The Buyer has less then 5 FBs in the last 12 month so as mentioned, I am confident they made a mistake ... but their Buying history also indicates they don't visit eBay on a regular basis ... so the risk there is they don't even see my message until too late ... I really don't want to be forced on like day 59 to "reply" to the FB left explaining it was a mistake.
@parrotbayfan wrote:
While I can see why ebay doesn't want buyers being coerced into changing FB by a certain type of seller there should be a process whereby a buyer can ask ebay for a FB revision for a mistake etc without having to force a seller to use one of their FB revision requests.
That's a good point and would be a great idea ... assuming a Buyer actually KNOWS they made a mistake. The first Neutral I ever got was from a (5) FB Buyer ... I messaged them explaining that eBay encourages Buyers and Sellers to work things out ... what they said after that was they "thought" they had to leave it right away! So the other issue is inexperienced Buyers not being in tune with the eBay "culture" of using FB ... anyway, after a few messages I learned the reason they listed wasn't even the real reason at all ... they offered to change the FB but I declined letting them know with such a low count that Neutral may affect them more then me ... plus I did not know at the time FB revisions can only be improvements because I was afraid they'd make a mistake and change it to Neg LOL!
@flyingmvp wrote:
Feedbacks have no meaning or weight, so it can't be used as a weapon against the sellers (Currently)
it would be nice if sellers would get an auto Positive FB after 45 days or so.
most buyers don't bother with FB anymore when they are happy, they do leave a neg when they are unhappy, it would be a nice positive gesture from Ebay to the sellers, some kind of positive FB thank you note.
On a certain level I disagree, Neg FB in my opinion CAN negatively affect a Seller's sales ... and eBay lets the threat of Neg FB be an unspoken weapon Buyers can use ... thus the Feedback Extortion Policy ...
@mvls1 wrote:You may want to get their actual email address in the sellers hub from their original transaction so you can email them if you need to. An email would be likely to be seen by them in case they do not come back on ebay before your time limit is reached.
Thank you ... you must be clairvoyant ...
@mvls1, @flyingmvp , @parrotbayfan , @southern*sweet*tea , @gramophone-georg
Update: The Buyer saw my message and responded in kind,
OMG!!!!! You are so right!!!! That was meant for another seller where I purchased a CD advertised as new and received broken and scratched. Please forward this to ebay! My apologies...........Love that caboose!!!!!! Have a great day!!!!!
FB revision form has been sent ...
