07-16-2022 12:33 AM
It's not a great time to be an eBay seller. Judging from the posts on this forum, I'm not the only one struggling with low morale. I thought it might be fun to share our favorite common/annoying questions we get from buyers. I'll start with two and I'm genuinely excited to read some of yours.
1. "What's the lowest you'll go?" So you're basically saying you want to do business with me, but you want it to be as unprofitable as possible for me as well. Nice. Imagine going to a job interview and the interviewer says "what's the lowest wage you'd accept?" Yeah, I'll pass.
2. "Any rips, holes, stains?" Yes, this item is covered in blemishes, but I purposely hid them in the photos and didn't mention them in the description. With my 60-day free return policy, I figured that would be prudent. You've uncovered my diabolical plot to make my fortune.
Solved! Go to Best Answer
07-16-2022 06:55 AM
I had an original cast iron item up for auction. I got a guy saying I was nuts for what I wanted, that he could buy the exact item at walmart for less than what I wanted and then offered to take it off my hands for about 25% of my starting bid and he wanted me to immediately end my listing and ship it now!
I ignored him for a day on purpose. my item got bid up early. I finally responded back and told him he better buy that cheap chinese tin one from walmart because he wasn't getting mine. of course he was added to my favorite list. He sent a response back but I never opened or read it so who knows what it said. When the auction was over the item went for a little over 400% of my starting bid.
another guy sent me a question asking where the keys were for the item that he received from me so he can lock it? Right in the title of my listing it says no keys. The first sentence in my description says no keys will be shipped with it. then I go on and explain it will be shipped open so they can replace the lock with their own which you can go to any hardware store to get. then the very last sentence in my description I put in, just remember you will get no keys to this unit. after that I just started selling them without the original locks and left them put their own in. just thought people would like the original locks with them but it started to be a pain why I couldn't sell them the original special keys for them.
07-16-2022 06:55 AM
Stupid questions are all part of doing business
online -or- in person in a store.
I sell generators for a living.
A lady once asked me if they require fuel or can you just plug it in to the wall.
07-16-2022 07:24 AM
Patmos - you're my sibling separated at birth.
YES. All the freakin' time.
."hi! what's your bottom dollar on this gizmo?"
(well, seeing as I DO NOT HAVE Make an Offer the price you see is for the time being my bottom dollar. Alternatively, if it has Make an Offer showing - how about you make an offer?)
."hi! does it have rips or stains?" ( just know some people must have this in their copy/paste and send it to every seller for every item. Sighhhhhhh)
07-16-2022 07:46 AM
LETS'S NOT & SAY WE DID***
07-16-2022 09:14 AM
“Is it authentic?”
If you have to ask that after viewing 12 photos, serial numbers, purchase receipt and other authenticity identifiers, then you don’t know enough about this thing to make a good judgement and I don’t want to deal with your post-sale histrionics (add this one to the BBL).
When they ask questions that are answered in the title.
Title: Men’s Blue Pants Size L NWT
“Are these pants for men? What color are they? Size? Do you think they’d fit my cousin Dan in Sheboygan? What’s the circumference of the ankle opening…in millimeters? Is that a tear by the crotch, it looks torn in photo 6.”
Unrealistic expectations:
On a Friday at 3:58 pm-
“I need this Sunday before noon can you ship today?”.
On used item conditions-
“is this [90-year old thing] absolutely flawless????? I need it to be perfect. No Holes, stains, odors, scratches, lint, no bad auras.”
Would you kindly model the stiletto heels in your listing, along with some close photos of your toes? Are the shoes smelly?”
My husband responds, “K, but I’m a guy with size 10 feet and a missing pinky toenail.” with a photo attached of his foot crammed into a women’s size 7 stiletto.
Then there’s our favorite, “what’s the lowest you’ll go?”
Buy me a drink and find out.
JK, I don’t drink…but constantly being asked this question will drive me to drink. Especially when it’s a follow-up to a 20% off offer I just sent. Like…seriously, bro, what do you want if for free?
It’s already priced the lowest of its kind and 20% off isn’t enough of a discount? Go away.
Of course the asking price isn’t what I want. I have a number in my head that’s substantially less. I’m just here to give things away for mere pennies. I mean there’s plenty of sellers like that on eBay who are losing money on each sale, and they are why eBay has turned into a digital yard sale. Well them and eBay prodding us to give things away dirt cheap like they’re the ones paying for the inventory.
Lastly, there’s the overseas buyers who think I’m their vintage jewelry wholesaler.
“I’m planning on buying about 10 things from you (always my best selling pieces), can I get a discount and combined shipping” so I send a coded coupon for 15% off 2 or more or 20% 4+ and they always respond “can I get a bigger discount?”
No, you’re not doing me any favors here because you want my best selling items that will easily sell at full price. Ask me about slower moving things and maybe I’ll cut you a better deal.
Plus I have $5 flat shipping for 3+ jewelry items (which sucks because the box will be like 16.5 ounces once packed b/c they picked the heaviest things). And the kicker, after being nickel and dimed, is that they were all promoted listings..so everyone makes out but me!
I get anxiety whenever the message notification pops up. Like what stupidity must I deal with today, Lord? Whaaaaaat.
07-16-2022 09:27 AM
As a seller I like to put detailed descriptions in my listings, whether they're auctions or fixed price items. And I still get the prospective bidders who ask "How tall is the vase?" -- when I have a full sentence in the description that says something like, "Its height is 9" and the base is 2" in diameter." AND I have very clear photos showing those measurements.
But the worst questions I get are from people who offer between 50%-70% of the minimum starting bid on auctions, because they love it and their birthday is coming up, yadda, yadda. Nope. I will not knowingly violate eBay's rules just because you're turning 30. Been there, done that -- turning 30, that is.
07-16-2022 09:42 AM
People still buy rooftop TV antenna pieces, parts and accessories even though we are living in this on demand, streaming internet age.
The industry standard size is 1-1/4 inches and all manufacturers abide by that. That makes everything compatible regardless of the brand.
A genius sent me a message asking if a U-Bolt will fit a larger 1-1/2 inch mast. They must have been using some other type of radio like HAM, CB, shortwave, etc.
Think about this for a moment. To get a 1-1/4 inch U-Bolt to fit a 1-1/2 inch mast, you would have to take this to a blacksmith. They would have to heat it until it was glowing orange. Then pound the U-Bolt with a hammer on an anvil to make it larger/wider.
For a listing with a $10.00 price, I received this message. "Will you accept $5.00 dollars? That is all that is left on my gift card".
07-16-2022 10:06 AM
I enjoy responding to an offer well below what I have the item listed at. Generally, the offer is explained as I cannot re-sell it and make a profit.
07-16-2022 10:16 AM
Haha!!! Your first scenario is a daily occurrence! 🤣😂😁
07-16-2022 10:21 AM
Huge rant received: "Why did you send me ugly solid purple kitchen towels? I told you I only buy green flowered towels. This purple is disgusting. I want my money back NOW!! And don't think I'm paying to send them back!!!"
Well, gee, I didn't send her solid purple towels because I have never had any to sell. And I offer free returns. Obviously she sent the rant to the wrong person.
My reply was: Please check your Feedback left for others and you will find that you left me a wonderful positive feedback for the green floral towels you received a few days ago. That is the only transaction you and I have ever concluded, the details of which are available in your Purchase History. You should easily find the seller who sent you purple towels in your Purchase History. You can then contact them and resolve your issues. Enjoy your day! (Immediately blocked this buyer).
Her response back: "Never mind."
07-16-2022 10:22 AM
my biggest pet peeve with questions is this one
"can I make an offer" are you accepting offers
how about making an offer instead of talking about doing it
no sellers can stop an ebayer from making an offer if they message you with a $ figure
I do understand the strategy though, timid offer makers are afraid to make an offer for more than you would take
07-16-2022 10:31 AM
Will you take x amount for this? I am on a fixed income. (alternatively - Will you take x amount for this? I don't have any more money.)
If that is all you have then you really should save the money for essentials and not luxuries.
The ones that annoy me the most though are generally from Universities asking for a discount because they are "on a budget".
Well no kidding! Aren't we all! Even more annoying that they want an individual seller supporting a family to take less money for something so they don't spend as much money that is essentially FREE money to THEM either through government grants or donors.
The purchase doesn't affect THEIR income at all but they want to use the "we're on a budget" excuse.
07-16-2022 10:33 AM
Some of the dumb questions I lay at the feet of whoever designed the eBay app. They hide the description, so even though we spend time carefully spelling out everything, the buyer never sees it. Lots of folks using the app to sell don't add a real description. The app tells them it's already filled in, and it is pre-filled with the title. (head, scratched) Half the time the buyers even if they can find the description think there's no point in even looking.
07-16-2022 11:23 AM
@patmos-8 wrote:It's not a great time to be an eBay seller. Judging from the posts on this forum, I'm not the only one struggling with low morale. I thought it might be fun to share our favorite common/annoying questions we get from buyers. I'll start with two and I'm genuinely excited to read some of yours.
1. "What's the lowest you'll go?" So you're basically saying you want to do business with me, but you want it to be as unprofitable as possible for me as well. Nice. Imagine going to a job interview and the interviewer says "what's the lowest wage you'd accept?" Yeah, I'll pass.
2. "Any rips, holes, stains?" Yes, this item is covered in blemishes, but I purposely hid them in the photos and didn't mention them in the description. With my 60-day free return policy, I figured that would be prudent. You've uncovered my diabolical plot to make my fortune.
Thank you. I need a solid laugh today.
And just once, I want to be able to send an email reply along like yours.
I think it, but don't send it. My last days on e-Bay, I am so gonna.....lol
P.s.
Several times a week I get an email - "why can't I buy this"???
Who knows. Operator error, live in Russian Federation, already on BBL, too many strikes....who cares.
A few hours later, I get another email usually asking me if I got the first email. 😞
Used to try and figure it out or add them to exempt list.
Then, it would be crickets. Never heard from again..........😡
07-16-2022 11:36 AM
1. does it really look like the photo
2. exactly what shade the color is
3. exactly what date will it arrive
4. why is your shipping so high - but it isn't.
5. what do you mean bono flaws or problems
6. what size is it
7. buyers have no concept of time changes
8. what is the very lowest you will go
9. will you ship for free
on and on and on - they are endless