I made the mistake of selling my used iPhone on ebay. The item sold on March 12, here we are a full 40 days later and the buyer is claiming that the screen is broken (she admitted that the screen was working when she recieved the item however she just activated/started using it recently).
She has been harrasing me numerous messages texts and phone calls (how did they get my number?!) demading I refund them $280 for a replacement screen or issue a return for INAD (claiming that the screen is not original). I tried my best to help them troubleshoot but explained that I cannot accecpt responsibility for a broken screen a month and a half later. .
What are my options here? What are their options via ebay and paypal? I want to tell them to F' off but im afraid of them increasing the harrasment. What if I offer/she acccecpts a partial refund (like $100) to replace screen, will that admit fault on my end and will she still be able to open a case? I know i shouldn't give in but everything i've read makes it seem like im going to get scammed out of $500 and recieve a broken phone back.
