09-07-2024 11:28 AM
Hi - I sold 3 items to the same person and packed all 3 in the same box - I was able to add the tracking number (same) to the first 2 but it won't take the tracking number for the 3rd item - it says the tracking number was already used for a different buyer. It was not. Help!!!
09-07-2024 11:36 AM - edited 09-07-2024 11:43 AM
Means the buyer used a different sign on id to purchase the 3rd item. Sometimes they don't 'remember' their id, or bought as guest which assigns a different name.
You will have to repackage with that 'other' item being shipped separately.
09-07-2024 01:14 PM
@crazy4china wrote:Hi - I sold 3 items to the same person and packed all 3 in the same box - I was able to add the tracking number (same) to the first 2
but it won't take the tracking number for the 3rd item - it says the tracking number was already used for a different buyer. It was not. Help!!!
It's been said that this doesn't work anymore but if it's a USPS tracking number, try
420 + any 5-digit ZIP Code + that tracking number
without any spaces at the USPS website. Then @crazy4china if it works, try it at eBay for your 3rd item. And come back to post an update?
09-07-2024 01:34 PM
You have to "combine orders" in the shipping label part of ebay.
It will let you combine 2/3/4/5/6 orders all under one shipping label with one tracking number as long as the buyers username is the same.