cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Adding tracking number to multiple items in same box

Hi - I sold 3 items to the same person and packed all 3 in the same box - I was able to add the tracking number (same) to the first 2 but it won't take the tracking number for the 3rd item - it says the tracking number was already used for a different buyer. It was not. Help!!!

Message 1 of 4
latest reply
3 REPLIES 3

Adding tracking number to multiple items in same box

Means the buyer used a different sign on id to purchase the 3rd item. Sometimes they don't 'remember' their id, or bought as guest which assigns a different name.

 

You will have to repackage with that 'other' item being shipped separately. 

 

 

Message 2 of 4
latest reply

Adding tracking number to multiple items in same box


@crazy4china wrote:

Hi - I sold 3 items to the same person and packed all 3 in the same box - I was able to add the tracking number (same) to the first 2

 

but it won't take the tracking number for the 3rd item - it says the tracking number was already used for a different buyer. It was not. Help!!! 


It's been said that this doesn't work anymore but if it's a USPS tracking number, try

 

420 + any 5-digit ZIP Code + that tracking number

 

without any spaces at the USPS website. Then @crazy4china if it works, try it at eBay for your 3rd item. And come back to post an update?

Message 3 of 4
latest reply

Adding tracking number to multiple items in same box

You have to "combine orders" in the shipping label part of ebay.

It will let you combine 2/3/4/5/6 orders all under one shipping label with one tracking number as long as the buyers username is the same.

And When I Die - Blood, Sweat & Tears
Message 4 of 4
latest reply