Account

[lawsoncindy]

I closed all my listings out in July. eBay is sending my account to a collection agency for the last 2 months. I have emailed many many times only to have them rejected. I’m very frustrated has anyone else had issues? 

[lawsoncindy]

I got on the phone in July and they walked me through closing each item out. I have been out of the country and just noticed an email from the collection agency.

[mam98031]

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@lawsoncindy wrote:

I got on the phone in July and they walked me through closing each item out. I have been out of the country and just noticed an email from the collection agency.

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Closing listings is not a difficult thing.  You can do them one by one or all at once, using the bulk Editor.  

Do you need some help with this, or do you have it under control now.

[fern*wood]

If things sold while you were out of the country and ebay had to refund on your behalf, they would keep the final value fees.  If they say you owe them money, that may be what is due. 

[meme6253]

You would only be sent to a collection agency if you owe money,sending messages is not going to help your Case at all only paying it will, The sooner you pay it the better off you will be, They could also start charging interest on the debt.

[a_c_green]

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@mam98031 wrote:

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@lawsoncindy wrote:

I got on the phone in July and they walked me through closing each item out. I have been out of the country and just noticed an email from the collection agency.

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Closing listings is not a difficult thing.  You can do them one by one or all at once, using the bulk Editor.  

Do you need some help with this, or do you have it under control now.

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Given that the OP's listings were seen as recently as yesterday (during which time they were removed again), it sounds like the July operation somehow just temporarily suspended them (such as for a vacation), after which they automatically relisted. Now that they have been removed (again), it will be interesting to see if they magically reappear for a second time.

[soh.maryl]

Seems like you may be missing the point here:  Closing your account does not erase the debt that you presumably owe to eBay.  

[grand-and-glorious-purpose]

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@lawsoncindy wrote:

I have emailed many many times only to have them rejected. 

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What does that mean?

What email address are you using and how did you find it?

[dirk12955]

I close my eyes,

And I think to myself,

In a perfect world,

I'd be able to read the OPs messages from 

ebay for the last 90 days.

Either all she needs to know is in there somewhere waiting 

to be perused and digested or,

She is getting hit with a bill collector pretending to be eBay.

[slati_2013]

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@lawsoncindy wrote:

I got on the phone in July and they walked me through closing each item out. I have been out of the country and just noticed an email from the collection agency.

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Why did you want to end your listings? Going out of the country and needed them taken down until you returned?

If you had come here, you would have been walked through all your options on how to go into vacation mode or end your listings. Instead since your listings were up, people probably bought items, they were not shipped, eBay had to refund and maybe you promoted items.

Either way you owe money and if you want to sell again on eBay you probably should pay what you owe. You are responsible for ending your listings or go in vacation mode. CS is ultimately not responsible for the mess you are in. 

[dirk12955]

Sounds to me like CSR put her account on vacation instead of closing

it entirely.     Then they re-started after they had timed out the time-out.

[1786davycrockett]

@lawsoncindy 

If eBay has sent your unpaid bill to a collections agency, you definitely need to pay if off NOW.

Your credit bureau history will be in serious trouble for YEARS if you do not pay the outstanding bill NOW.

This collections account will be showing up on ALL the national credit checking accounts, and an account sent to collections can DESTROY your ability to make purchases for years to come -- including houses, cars, rental units, other credit cards, any time purchases (such as purchasing appliances, TVs, cell-phones, etc.). 

A negative credit bureau history can also affect your educational and vocational future.

No use in contacting eBay anymore -- contact the collections agency NOW to pay off this debt!

[krazzykats]

The Proper Way to close your eBay account:

Closing your account | eBay

ᓚᘏᗢ

[mam98031]

Makes sense, thank you.