Account restricted following a High BBE ratio, when restriction will be lifted.

[sabens88]

Hello
I got my account restricted following a high BBE ratio.

Knowing that my profile displays 100% positive feedbacks with 22 positive; 2 neutral and zero negative.
(1)  Do I have a chance to get restriction off my seller account?
Or should I understand that my account is permanently closed,
(2)  How can I improve my BBE when I'm no more able to make new listing or review the old ones.
All my listings are erased.
(3)  How long does this restriction take to be lifted.
Thanks

[lakefor94]

I have not read a post where a BBE restricted seller has had their account restored.

We read about seller being restricted but none show back up saying the restriction was listed.

[sabens88]

Hello
I mean: seller account restricted due to high Bad Buyer Experience (BBE) ratio of 16 pourcent
Thanks for the answer.