I have a great seller reputation on eBay, and great customer service. I like to think of myself as what an ideal eBay seller should be. I feel like I have been mistreated, and with no good explanation.
I decided to sell off some hardware I had been using over the last 12 months, and this involved selling in bulk some equipment. I believe this activity may have set off some alarm at eBay, although it was still not a massive quantity of items, it was totaling ~16K net proceeds. I sold this hardware because I wanted the money. The day after I sold the equipment, my account was put on a temporary hold, I was informed after calling in that I would just need to ship the items, and all would be resolved. Once I shipped the items, I was told that the items needed to be delivered before the suspension would be lifted. I held up my side of the agreement. Now that everything has been delivered, I am finding out that my account has been permanently disabled, with what I am being told is irreversible. I find this to be completely unacceptable.
I now not only can no longer sell on the platform I have grown to love over the last 7+ years of use, but my funds are on hold as well. I am being told these funds will be on hold for at least 72-90 days, and possibly longer. I worked really hard for the money used to buy this equipment, now I am having to wait 3+ months to recoup the funds from the sale. I have been more than cooperative, and will continue to be.
So far I have:
- emailed the CEO (long shot, I read these emails do get responses from assistants)
- reached out to "eBay for Business" on facebook
- called in and spoken to the accounts/trust teams, this has gotten me nowhere
- replied to the message informing me of the restriction
Any other recommendations would be appreciated.
