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Absolutely RIDICULOUS

Hello - 

 

I opened our eBay store in the beginning of April. We have since sold a rough total of $1,600. Since this time we have received ONE payout of roughly $10 YES that’s right TEN dollars. The best part is what happened tonight. I requested an automatic payout of our available $148 and now I’m SO over eBay I could scream. I get a message saying “we are conducting a standard review for the month. Your funds will be available in 5 business days! This company is awful 1,000%  awful. I’m going to close down everything on our store and take my goods somewhere else. What a RIP OFF and unethical company. 

sincerely, 

 

disappointed. 

Message 1 of 49
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48 REPLIES 48

Re: Absolutely RIDICULOUS

" I’ve had a store with eBay from 2006 to about 2020."

 

From 2006 to 2020 is another era. Increased trust and safety regulation has been prevalent on the internet marketplaces since the beginning of the Covid lockdowns. The influx of new sellers with the lockdowns made it economically essential.

 

Your mix of pricing and shipping costs on your sales has made the effects if hold more exaggerated. As payments for your orders became available, the shipping costs on later shipments have reduced your available balance.

 

Hopefully when you have established a predictable sales pattern and established your compliance history with today's seller performance metrics, your cash flow will be more stable, and holds will be infrequent and limited to sales which exceed your history or an arbitrary high limit.

 

There are many small selling sites which do not get much traffic and have less fraud due to the lack of interest in the site. Some of them also offer little buyer protection and do not pay much attention to preventing seller fraud.

 

 

Message 46 of 49
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Re: Absolutely RIDICULOUS


@thereishope828 wrote:

How is a buyer at risk if they’ve already received their product and have reported a positive outcome? 


The buyer is not at risk, eBay is

 

eBay is at risk because regardless of the positive feedback, the buyer can still file a dispute for up to 30 days.

 

You have to think like a criminal to understand where the risk is. For example:

 

Seller and Buyer are in cahoots. 

  • Seller lists an item, and Buyer purchases and pays. 
  • Seller ships item, and Buyer leaves a positive to get eBay to release the money. 
  • eBay releases the money, and Seller cashes out and closes his bank account. 
  • Buyer files a "Not As Described" dispute and gets a refund, but eBay cannot collect from the seller. 

This is why eBay may wants to wait out the dispute period before releasing the funds to the seller. 

Message 47 of 49
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Re: Absolutely RIDICULOUS

Congrats to you

They've absolute trash for me over the months NEVER emailing me about a sold item ready for shipment, so buyer complaints were appearing in my  Seller inbox.  Whut in the actual f-----

 

Never used to be this awful.  They've been abducted by aliens and the platform is plain crud now.

Message 48 of 49
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Re: Absolutely RIDICULOUS


@cugrad16 wrote:

Congrats to you

They've absolute trash for me over the months NEVER emailing me about a sold item ready for shipment, so buyer complaints were appearing in my  Seller inbox.  Whut in the actual f-----

 

Never used to be this awful.  They've been abducted by aliens and the platform is plain crud now.


 

Never rely on emails, you should be checking your account daily.

You might want to fix your listing for "LYRD Sparkling Neroli", your title says NIB, but condition says it's with out the box.

Have a Safe and Happy New Year.
Message 49 of 49
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