11-03-2018 05:48 PM
I am mostly a seller on eBay, but I try to do a lot of research on similar items that I may be listing to get an idea of competition, etc. I am continuedly slowed down in search (which would be the same if I were a buyer searching) by eBay's CLICKBAIT ADS! Three ads have to load before the item can be viewed. I am on a desktop, I have no idea what the mobile experience is, perhaps it is smoother.
It seems to take about 2-5 seconds for these ads to load, 2 of them are usually for eBay or their new credit-card program or similar, the other ad is completely unrelated to what I am searching for, but at least it is not a competitor!
This is like visiting AOL or Yahoo and trying to read a news article, you have to wait for all the CLICKBAIT ads to load 1st! I fully understand this is a revenue producing program for eBay...but we as sellers are paying high fees for using their platform for our items! My potential shoppers/buyers SHOULD NOT BE SLOWED DOWN in search by CLICKBAIT ADS!! Or, at the very least, eBay should be ABSOLUTELY SURE these ads will load quickly & smoothly without having to wait for the dreaded STOP SCRIPT message & then if the ad doesn't load, you get an EBAY IS NOT RESPONDING message, it does eventually click over, but many times I get so disgusted by waiting, I such quit searching!
I AM VERY SURE THIS IS THE SAME RESPONSE THAT POTENTIAL BUYERS HAVE!!
11-05-2018 12:02 PM
@coolections wrote:
@gramophone-georg wrote:Perfect everywhere else, but thanks for your concern.
If that is the case your best bet is to clear your cache and cookies from Ebay as something you've looked up in the past is making your computer bonkers. It's been working fine here for me with no problems.
Another "only on eBay" workaround... precisely my point. You would do this, I would do this, every regular on the Boards would do this, but what about the casual user/ newbie who is used to shopping elsewhere, is on eBay ready to spend money NOW, and doesn't even know- or care- that these boards exist?
People want to find what they're looking for, buy it, and get on with life. They can do it everywhere else, but here it's clear cookies and cache and party like it's 1999, then you might still encounter our old friend Oops! Something went wrong. Please try again later. Sure, I'll try again later, LOL.
If this happened everywhere, or anywhere else even SOMETIMES, I'd blame everything but eBay- but it's only... ever... eBay!
Incidentally, I clear everything from my browser and run C Cleaner every night at shut down. Even when eBay is the first place I visit the next day there are still issues.
It's not cookies, cache, browser, ISP, internet speed, the Aurora Borealis, sunspots, or anything else. It's eBay.
11-05-2018 12:39 PM
@gramophone-georg wrote:
@castlemagicmemories wrote:Ran out of edit time.
A review of the first ten pages of the Tech Issues Board shows three posts on this.
Wow. That took a LOT of time out of a busy day. Good research like this is appreciated.
That said, though, I'm going to have to side with the OP on this one, and I'll tell you why. First: full disclosure- yes, I too have adblocker. WHY I have it is a very simple question to answer. The answer is eBay.
Years ago, everytime I tried to shop here on eBay it was a frustrating experience because the sudden explosion of popups here just started browser freezing and crashing for me- and it WAS an "experience" unique to eBay.
To this day I can shop on Amazon or Etsy with the darn thing turned off, but NOT on eBay.
Another thing that bugs me is that absolutely anything I look at on eBay stalks me all over the WWW. Car forums? There it is. News articles? There it is. Yahoo home page? Check. Google? Check.
Adblocker doesn't seem to affect this because they're not popups. But why do I want a watch I looked at for my wife's birthday following me all over the Web- and following her too on her laptop?
I'm sure there's some sort of a workaround for this issue, too, but it again begs the question... why should any buyer need multiple workarounds to be able to buy on eBay?
In the research you mention, one also needs to take into consideration the fact that most people posting on the boards are like us, frequent flyers who got hooked on eBay when it was the greatest, before eBay seemed to be more interested in being eBay than in being the convoluted, counterintuitive rat maze ongoing social experiment it seems to have become.
Likely for every buyer on the boards here there may be 1000 who are not, and thus your survey is only of a very limited, controlled subset of eBay buyers. What about the occasional users or the newbies who have been shopping elsewhere without even a hint of "needing" Adblocker to go buy stuff at a marketplace?
Here's an example- my mom. My dad passed away, too young, at 78 in 2016. He did absolutely everything for my mom down to putting gas in her car.
My brother and I have slowly trained her to use the internet for banking, shopping, etc. For the first year and a half I had to buy stuff on Amazon for her. Finally I got her set up and showed her how it's done and she still just shakes her head over how easy it is and how fast stuff comes. She's tried Etsy once or twice, too.
One day she was looking for something she couldn't find. She called me over here in Oregon from Ohio for me to help her. I found it for her on eBay and suddenly there was a stony silence, followed by "I do NOT like eBay."
Winds up... you guessed it- she had wandered into eBay some time before with no adblocker. Also, she just wasn't sure how to make an account and didn't like having to sign up for PayPal. She said she kept getting prompted to sign in with Facebook which she did not like but she tried it anyways... and THEN everyplace she went the things she TRIED to see followed her for days. She said the whole thing seemed like a sleazy scam and she's got a point.
Sure, an 80 year old widow might not be the demographic eBay would prefer, but she has money- a LOT of money- in her pocket to spend and eBay basically blew her off.
How many times a day do you suppose this happens?
I think the OP has a right to be concerned. I really wish eBay would REALLY go industry standard with how the site functions- for once REAL "industry standard" and not "this is what we want you to have to go through so we'll CLAIM it's 'Industry Standard'"- and not continue to be the annoyingly quaint throwback to the 1990s technology- wise that it is. There's just no excuse for this. None.
Which is why I have stopped looking at things on Ebay because I get tired of seeing them pop of on Facebook, my Email account and other things that I prefer to do when not working on Ebay.