A license to steal

[nashoba]

A sold a coin on eBay for $2,000.  The buyer changed his mind and requested a refund.  I granted the request.  He got a refund and kept the coin.   👹 I appealed to eBay and received the following response.

After reviewing this case, we decided to keep the original outcome. We weren't able to grant your appeal because we determined the original decision was correct.

You won't receive a refund for this case.

Sellers have no rights on eBay.  Don't wait till this happens to you.

[bonjourami]

Did you provide a return shipping label?

[lepke1979]

Why'd you refund before getting the coin back?

[mtgraves7984]

Moving forward... you don't have  to grant the buyer's 'request for a refund' but can  have the buyer open a Return request and refund only upon the item's return to you . Since your buyer "changed his mind", your buyer would have even picked up shipping costs both ways.

Most sellers can empathize, as most of us have learned lessons hard here, too. Hang in there if you can...

[lamber9347]

Doesn't sound like you are posting ALL of the details of this transaction. That's not how the return system works on here or no one would bother selling anything. I'm sorry you lost your money; I would not be happy either. I would review exactly what happened and learn how I could avoid this in the future. Best of luck to you.... 

[bonjourami]

Wow, its never a good idea to ship an expensive coin in an envelope is it? Ive seen several of these empty envelopes complaints..with coins.

[kensgiftshop]

@nashoba 

Did you accept the return or refund the buyer before it was shipped back?

[the-hook-and-the-loop]

I wouldn't be selling $2,000 items here. That's like $1,000 in fees.

[fashunu4eeuh]

Sorry this happened to you.

[dbfolks166mt]

     If this was the 1943-S copper Lincoln wheat cent that you recently sold for $2K not an item I would have probably listed on eBay to begin with. If the coin was legitimate, lots of counterfeit ones out there, then there are only about 40 of these known to exist in copper/bronze. 

     One of these sold in 2012 for $1 million after being certified 

[lepke1979]

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@dbfolks166mt wrote:

     If this was the 1943-S copper Lincoln wheat cent that you recently sold for $2K not an item I would have probably listed on eBay to begin with. If the coin was legitimate, lots of counterfeit ones out there, then there are only about 40 of these known to exist in copper/bronze. 

     One of these sold in 2012 for $1 million after being certified 

---

Perhaps this coin was why he got suspended. High ticket item and couldn't prove or show where he got it and being treated as selling counterfeit goods because of it.

[nashoba]

FYI, eBay charges a 12.9% fee

[soh.maryl]

What you describe would be a FVF of 50%.  If you are paying 50% and other sellers are paying 12.9%, you are doing something seriously wrong.  

[soh.maryl]

Can you point out where the OP states he was suspended? To me, his issue appeared to be that he shipped , was told the buyer wanted a refund, and refunded without receiving the item back.  

[chrispass918]

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