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A Small Question Regarding Cancelled Orders

I am just selling some stuff casually from my home, but my first two purchases have not been treating me too well. My first customer refused to pay the invoice after five days of waiting, so I canceled my order. The second had an address that turned out to be a front for a scam, so I canceled that too.

 

However, when I view my selling overview, it claims that I have received funds from both of the payments. My Paypal also tells me that my funds from eBay have been placed on a temporary hold.

 

Are the funds displayed in my selling overview just a visual, or did I unintentionally scam someone? 

 

Apologies if this is a really rudimentary question. I am pretty new to this. 

Message 1 of 23
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Re: A Small Question Regarding Cancelled Orders

@jawa990246 

I am going to tag a member that is much more experienced in the "sneaker" issues than I for more information they may have regarding the shipping locations.  I truly am thinking that any of the SNEAKER CON addresses would not be flagged for scams like those freight forwarders in Delaware, Miami, et al . 

@valueaddedresource 

 

Would you happen to have the locations or addresses that Sneaker Con uses for eBay authenticity purposes?  Our OP is new, and I know you have more information than I do.   

Message 16 of 23
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Re: A Small Question Regarding Cancelled Orders

but both of my buyers didn't follow through and confirm their PayPal Transactions

 

@jawa990246 

 

There will be no more "PayPal" transactions once you are in Managed Payments, so don't look for them.  Any notices you get for PayPal transactions/payments are going to be fake. 

As for the address:  With the eBay Authentication process, which would be mandatory for your shoes showing in your "completed" listings,  YOU DO NOT GET TO SEE THE BUYER'S ADDRESS, and any communication with the buyer is BLOCKED.  So if someone is messaging after the "sale" it is likely bogus. 

 

Message 17 of 23
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Re: A Small Question Regarding Cancelled Orders


@ittybitnot wrote:

@jawa990246 

I am going to tag a member that is much more experienced in the "sneaker" issues than I for more information they may have regarding the shipping locations.  I truly am thinking that any of the SNEAKER CON addresses would not be flagged for scams like those freight forwarders in Delaware, Miami, et al . 

@valueaddedresource 

 

Would you happen to have the locations or addresses that Sneaker Con uses for eBay authenticity purposes?  Our OP is new, and I know you have more information than I do.   


Thanks for the tag @ittybitnot !

 

My understanding is there are two sneaker authentication locations - Astoria, NY and Las Vegas, NV.

 

I've gotten shoes that went through NY, from address was 1936 38th St Astoria NY 11105.  I don't know what the Vegas address is.

 

As far as them being flagged for scams - depends on what the OP means by that.  I guess I could see if some angry customers thought they had gotten fake shoes from Sneaker Con they might leave bad reviews online  or something, but I'm not really seeing too much evidence of that if I google their address.

 

Hope that helps!

Message 18 of 23
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Re: A Small Question Regarding Cancelled Orders


@ittybitnot wrote:

but both of my buyers didn't follow through and confirm their PayPal Transactions

 

@jawa990246 

 

There will be no more "PayPal" transactions once you are in Managed Payments, so don't look for them.  Any notices you get for PayPal transactions/payments are going to be fake. 

As for the address:  With the eBay Authentication process, which would be mandatory for your shoes showing in your "completed" listings,  YOU DO NOT GET TO SEE THE BUYER'S ADDRESS, and any communication with the buyer is BLOCKED.  So if someone is messaging after the "sale" it is likely bogus. 

 


@ittybitnot @jawa990246 

 

On the messages being blocked - it's important to know they only block the message if it's being sent about that specific item.

 

If they go to your profile, click "contact seller" and choose the option that says "this is not about an item", I believe it will still allow a message to go through.

 

So you may still receive messages from people trying to get you to go outside of eBay for payment or to ship directly to them instead of the authenticator - ignore any message you get like that and do not ship anywhere except the authenticator.

Message 19 of 23
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Re: A Small Question Regarding Cancelled Orders

@valueaddedresource 

Thank you for your help.  Valuable advice!  

Message 20 of 23
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Re: A Small Question Regarding Cancelled Orders

Don't understand how you could be seeing funds in your PAY PAL account?   EBAY no longer uses PAY PAL for their money management.    No money goes into your PayPal account anymore.   EBAY makes deposit into your checking account 5-7 AFTER sale is completed.

 

I am sure if you cancelled those 2 sales.....EBAY will refund the customer and take money back from you.

 

Stay safe...there are many scammers who target  new accounts and "high value" items.   Scammers can get your item and then reverse "credit card charges" (keep money and your item).   EBAY will NOT help you if you are scammed (EBAY doesn't have any control over credit card company).

 

Really no such things as "no returns".   EBAY Money Back Guarantee supersedes your "no returns" if customer claims "not  as described (this would NOT apply to authenticated items).   Customers can claim "counterfeit, defective, not as described" and you are forced to give "full refund" (plus shipping BOTH ways).   Even if customer returns "box of rocks" you still have to give return.  EBAY only looks at return tracking#.   EBAY always sides with customer.

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Re: A Small Question Regarding Cancelled Orders

gjs_16
Guide

How do you make the question "small?"

Message 22 of 23
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Re: A Small Question Regarding Cancelled Orders

Just curious but how did the OP make themselves the solution?

Message 23 of 23
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