07-16-2021 03:03 PM
I had a customer leave me a positive feedback today. He was really cool about a shipping delay. I wanted to leave an additional/follow up feedback for the buyer, thanking him for his patience and understanding ... but mistakenly left it for the feedback he left me.
I know it's minor but do you think ebay can/will remove it?
07-16-2021 03:09 PM
07-16-2021 03:12 PM
My intentions was to leave it on HIS feedback profile not mine. But oh well. I guess no harm.
07-16-2021 03:13 PM - edited 07-16-2021 03:14 PM
I see no problem with what you did. Can you not now just do the same thing on the feedback that you left for them?
07-16-2021 03:18 PM
07-16-2021 03:26 PM - edited 07-16-2021 03:27 PM
As a buyer, I wouldn't want those comments on my feedback page.
Just because I was happy to wait ages to receive my item from one seller, doesn't mean I would be happy on a regular basis.
Other sellers, especially sellers who are a bit slack at their job, might try and take advantage of my good nature and kindness if they see those feedback comments...
No, you can't fix it.
07-16-2021 03:41 PM
Oh I see what your saying now, James that is very nice what you said and I agree with @lamber9347 .
07-16-2021 03:42 PM
Nothing to fix.
07-16-2021 03:44 PM
Doesn't it show up on the buyers profile?
With the reply as FB received from others?
07-16-2021 03:48 PM
As mentioned, I don't see why you can't still leave a follow up on the feedback you already gave the buyer that will show on his record. If you sort your feedback for feedback left for others, it is available.
07-16-2021 04:06 PM
madison: Yes you do have a point.
07-16-2021 07:50 PM
@inhawaii wrote:I had a customer leave me a positive feedback today. He was really cool about a shipping delay. I wanted to leave an additional/follow up feedback for the buyer, thanking him for his patience and understanding ... but mistakenly left it for the feedback he left me.
I know it's minor but do you think ebay can/will remove it?
I wouldn't bother. If the FB he left isn't a neg/neutral, in a few weeks no one will notice. People don't scroll through the positives looking for such things.
C.
07-17-2021 12:27 AM
@*madison wrote:As a buyer, I wouldn't want those comments on my feedback page.
Just because I was happy to wait ages to receive my item from one seller, doesn't mean I would be happy on a regular basis.
Other sellers, especially sellers who are a bit slack at their job, might try and take advantage of my good nature and kindness if they see those feedback comments...
No, you can't fix it.
That's pretty granular, though. I doubt people would take the trouble.