76 Listings Just Disappeared-No Explanation

[irishmichael4585]

Was finishing month end updates and listings and realized 76 listings had just disappeared. No notice. No explanation.  Anybody else finding this problem?

[collectiblenotes]

Same and I got eBay concierge on the phone about it.  We figured out GTC listings are not relisting and it seems to be a glitch.  It's bizarre because if you track an item number that has ended and should have been relisted and type it into search it won't show up.  However, if you search your active items with the item number it does come up but it is blank for how much time is left.  If you keep the page open from right before it ends and refresh after it ends the page is still there.  Seems to be a glitch but I am losing listings by the minute and I hope eBay figures this out

[retrogames10000]

My phone says 204 more listings than my eBay seller page on the computer, so I am experiencing this too

[ebooksdiva]

@irishmichael4585 

@retrogames10000 

@collectiblenotes 

The listings that appear to be missing are those dated 29th, 30th and 31st. They will reappear once your listings renew. It is because February only has 28 days. 

Hang in there, we are all going through it.

[collectiblenotes]

I just looked at my active listings on my phone and they are all there.  Seems to be confined to a desktop issue.  Still pretty worrisome.

[wastingtime101]

This sometimes happens on the last day of the month when listings renew - they always reappear once the listings are re-indexed.

I think it has something to do with the short month because I usually see it on months ending in 30 days - or in this case 28 days.

[ebooksdiva]

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@collectiblenotes wrote:

I just looked at my active listings on my phone and they are all there.  Seems to be confined to a desktop issue.  Still pretty worrisome.

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Hate to break it to ya...it is not confined only to desktop. I see the same issue in the app as well.

[ebooksdiva]

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@wastingtime101 wrote:

This sometimes happens on the last day of the month when listings renew - they always reappear once the listings are re-indexed.

I think it has something to do with the short month because I usually see it on months ending in 30 days - or in this case 28 days.

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I believe that is exactly what is happening. 

[scotso53]

I just lost over 400 listing in the space of an hour.  How can we trust ANYTHING E-Bay does?  How can we trust their accounting of OUR funds?  They become more & more pathetic and less accountable every single day.  It's time for Jamie Iannone to be replaced.

[wmsakalaucks]

That's great, EXCEPT, I now have 76 unused listing credits that I have to use or lose by 12PM Pacific

[meme6253]

I did not have a problem earlier, but now i noticed roughly 45 listings are gone?, Not a good thing.

[toysaver]

Is there any possibility they are gone forever?   My plan is to end anything that apears in 'ending today' so at least I'll have some control.  

[mam98031]

General Post:

Ebay is currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Active Listings across platforms. This is due to an annual increase in system activity experienced during this period, which has caused processing delays.

They are actively working to address this issue by implementing measures to increase our processing capacity. They expect the situation to improve shortly and anticipate full resolution by 7:00 AM PST tomorrow, March 1.

[luckythewinner]

Here is eBay's post on a pinned thread that does not allow replies: 

Dear Sellers,

We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Active Listings across platforms. This is due to an annual increase in system activity experienced during this period, which has caused processing delays.

Our team is actively working to address this issue by implementing measures to increase our processing capacity. We expect the situation to improve shortly and anticipate full resolution by 7:00 AM PST tomorrow, March 1.

While you might observe fluctuations in your active listing counts, please be assured that your listings remain available for buyers to view and purchase. Our team is closely monitoring the situation. 

We apologize for any inconvenience caused and appreciate your understanding and patience as  we work through processing the data backlog. 

So "your listings remain available" but this technical issue is "affecting the visibility of certain seller listings".   

So your listings remain available .... except the ones that are not available 🤣

[toysaver]

They're back!  All my missing listings have returned.  I was out 63 yesterday.