I'm just curious how this works - I had a customer buy some lip balms and then about 12 days later bought another pack. She wanted all 11 to be berry flavored (as they were mixed) but that wasn't how I had the auctions set up and I wasn't going to take them down and switch them around (why should I). The first one had 7 of the berry and she wanted 11. So then she purchased the second bunch which had 3 more berry. No Problem - then I got a negative for the 2nd batch saying that I was cheating and only sent her 2 berry. No I know I sent them all because that was all I had and I counted them before I shipped them BUT I would have credited her just the same but she never gave me the option. Then it dawned on me that with the first 7 and the 3 from the next was 10 lip balms. If I happened to have an extra (which I did not) and would have sent it she would have had the 11 she wanted in the first place.
I ended up going into her feedback and it turns out she has a long history of doing this - starting with her very first purchase back in 2009. She gets the items - then complains and gives negatives. The seller then works with her to get the negative removed and then she revises her negative. She has had 72 feedback revisions if I counted correctly and many negatives that I'm sure sellers like me just decided that it was too much trouble to argue with Ebay to get them fixed. Eventually after I figured out she was scamming I decided to call Ebay - here is what I was told - I already reported her so there is nothing to do except that I should work it out with her to get my feedback revised (they wouldn't take the negative off). I said she never bothered to contact me and she is scamming - I don't want to work with someone like this. And here is the best part and a first for me (since 2002)- I was told that the Large Companies have to put up with this type of behavior so I will just have to deal with it. In other words, I should just quit whinning because after all the larger companies have to tolerate it too!
And here is the kicker at the end, she is still buying and giving out negatives and then feedback revisions. There has been 2 in the last few days - 1 was a negative and I see now that she change it to a postive and the very next one has also got a feedback revision.
What was the point of reporting this if they are not going to fix it? I reported this in the 24th of Oct and she is still doing it as of the 5th.
