Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Sellers - We need your input / comments on the Product Catalog board

Hi All, This is a request ~ not a rant in any way. I'm speaking to you in a conversational tone of voice about an ongoing issue and asking politely for your help. If you have experience attempting to list an item only to find the product catalog info...

Zero feedback buyer and made the account yesterday

I'm having a problem with this purchase that this buyer made from for 225. They have zero feedback and made the account the day before and to make it worse i've had 2 fake account buy listings then not pay. I feel like if i ship this i'm going to fin...

Unregistered buyer

I recently sold an item on eBay and received an email from eBay saying the buyer was unregistered and not to ship my item out however the buyer has already paid through PayPal what is my next step and what do I do here

Moms card, can't pay ?

She is right up stairs, any other website would just take the order, or even over the phone. Man this place is bad for sellers and buyers. Typing in her card info makes me feel like ebay is skimming numbers because everything is legit.I tried changin...

Resolved! Oh brother it's that time of year again

Just had a buyer ask me for a "gift receipt", like I'm a Target or Wal-Mart. This sale is not going to go well, I can taste it already.

Buying video games, key vs actual disk, vs consoles.

Searching through trying to find games for the PC !!! One complaint is, I DO NOT want a code and download from Steam, on those games they should not be allowed to say "free shipping", and should be a separate category if you cannot buy the physical d...

Possible to disable two selling features? Automatic switching to best offer and price lowering

Since the ebay app updated about a couple months ago all my listings since then through the app do 2 annoying things: 1) i'll get notifications after a couple weeks or so saying "x number of items may not sell" then certain listings will be marked wi...

Send Bulk Emails on Ebay

Please read this important email concerning a Marketing Tool for Ebay Sellers. SIR, I would like to send bulk emails to all my buyers through Ebay with my Ebay store To show my store listings and special sales but as it stands now there is no way tha...

So, whut's up with this?

I just received an email that a paypal case has been opened for a selling transaction from 2 months ago, claiming the purchase was unauthorized? Whut the ...?

Resolved! help with auction-style items

hi, so I got the 250 free aution-style items to post,. I've been having issues when trying to post, it wants to charge me a 10 cents fee for Buy-it-now price. When I go to remove it, it won't allow me to post without that.What is happening?never happ...

Resolved! Working on a big sale

I no longer ask prospective buyers to tell me their zip codes in ebay messaging but has anyone gotten slapped for asking what state they live in? This will be our second go-round of communication. It will definitely be an ebay sale but shipping is go...

To List 'Promoted' or Not To List 'Promoted', That is the Question.

Just food for thought. If enough sellers with stores agree to these new 'promoted' listings, it will only be a matter of time before you will see the actual percentages we are now paying in the differnt catagories raised to these new projected levels...

Resolved! What do you do when Buyer asks unsual questions about your item

Been back and forth in messages with this buyer about a silver marcasite ring. She has been asking strange questions and it leads me to believe she has never seen a marcasite ring before or she is setting this up to be unhappy with the purchase . Loo...

Question on First Class Mail and EBay Requirements

So I have items that I currently ship First Class which go in a poly bag. I send them as packages, starting at $2.66 for 4 oz. with Delivery Confirmation. These packages lay almost flat, and I could send them as large envelopes instead for about $1 l...

Sold an item, agree on the surface m ail due to the weigh.buyer open case, Ebay refund full amount

Sold a PS 3 with games to US. It over 6 Kg,I asked for more shipping fee for Air mail. I waw prepare to cancel the lsiting. HE agree I can ship out the item by surface mail. which I told him it will take up to 44-73 days. HE said as long as I pack it...