06-07-2021 10:20 AM
So I get this request from eBay on 6/4 that an automatic return for a fishing reel handle has been granted to my buyer. Buyer says that he ordered it by mistake. Ebay gives buyer until 6/21 to return item.
Buyer ends up telling me that actually there is something internally wrong with his reel and just doesn't want my handle now.
But --By now I have paid postage both to and from the buyer (and don't forget the 30¢ for eBay). Bummer.
I know---this is simply the cost of doing business!!
But why give the buyer until 6/21 to put the same little box back into his mail box. Can he only walk 5 feet per day?? I need it back ASAP so that I can sell it to someone else who will keep it.
06-07-2021 10:30 AM
E-Bay lengthened the return time due to covid. I think it was longer than your 17 days for quite some time.
Is that the time to mail it by? I doubt that includes the shipping time back to you so it could be another 7-10 days thanks to USPS.
At least you'll get it back. Good luck!
06-07-2021 10:34 AM
Yeah, that's ridiculous.
Like the 45 days return/complaint window on eBay
and the 180 days return/complaint window on PayPal!
There needs to be a few "reality checks" on these sites, that's fer sure!
06-07-2021 10:46 AM - edited 06-07-2021 10:46 AM
the policy i read said 10 days.
ebay customer service told me 15 days.
I have a buyer that requested a return on 5/25...still waiting for him to drop it in the mailbox....ebay says I have to wait longer yet before they will remove the LYING feedback comment and resolve the case.
06-07-2021 10:49 AM
Sorry for you troubles..
But I really replied to say I LOVE your handle!!
Very creative..
CHEERS
06-07-2021 11:23 AM
E-bay also seems to give about 5 additional days before they will close the return if the buyer does not return the item.
06-07-2021 11:35 AM - edited 06-07-2021 11:36 AM
@little*blackdog wrote:Yeah, that's ridiculous.
Like the 45 days return/complaint window on eBay
and the 180 days return/complaint window on PayPal!
There needs to be a few "reality checks" on these sites, that's fer sure!
Hi, just to clarify, buyers have 30 days from delivery to open a Money Back Guarantee case on eBay.
06-07-2021 11:44 AM
thanks but I stole it from an OLD SNL skit lol