The eBay Community

USPS didnt do an acceptance scan. No tracking for over a week & refunded buyer. Am I screwed?

Hi, I sold an item April 29 and shipped it the morning of april 30. USPS never did an acceptance scan, no updates for over a week.On May 7 buyer opened a case against me for item not arrived. I had no evidence w/o an acceptance scan obviously, and Eb...

Listings that have Top Rated Plus but aren't in an eSE category & don't have tracking--how to do it?

My post title pretty much states my question... I've seen some listings that I'm envious of as seller... they have the Top-Rated Plus graphic displayed but they don't have tracking and aren't in an eBay Standard Envelope category (patches, stickers &...

Payouts Policies SUCK and so does eBay

I have used eBay for 20 years or more. I have always been mostly a buyer and sometimes a casual seller. I hadn’t sold in YEARS until recently. Whatever has happened at eBay’s corporate level is mind boggling. Although a user for 20 years, I am subjec...

Buyer Left Negative Feedback Without Providing Proof of Wrong Item

The buyer reported receiving the wrong item but is unable to upload a photo for verification. Without the image, we are unable to confirm the issue or proceed with a resolution. The buyer has also left negative feedback.Kindly advise on how to procee...

Bought a Scam Listing and Need Assistance

Hello all, I just today bought a scam listing shipping from Pakistan. The listing uses photos stolen from other, legitimate listings on the platform. The seller denied my cancellation request. What can I do here? I tried reaching out to eBay support ...

USPS receiving and delivery issues in FL due to Seminole Processing

So were located in Florida, were having issues with all USPS packages shipping out in our case from the east coast, and going to a processing center in Seminole and not getting delivered to the customer but instead being sent literally all over the c...

Commission on sales tax? Rediculous

Much to my surprise (being a long time ebayer- 20 + years), I just realized they are charging commission on the sales tax the buyer paid. Why should I have to pay a commission on something that wasnt mine? Im not collecting or keeping the sales tax. ...

https://www.riskremedyweb.ebay.com/rrmcd?reqinput=AQAHAAAAUB8nm%2FkMWNTVbAZhYGk3620K92tf%2B4uiepQWds

Is this a scam? https://www.riskremedyweb.ebay.com/rrmcd?reqinput=AQAHAAAAUB8nm%2FkMWNTVbAZhYGk3620K92tf%2B4uiepQWdsrji7xzamjvvE%2Fa%2Ft1e4Z%2BiFrx0ErN445Qob8OIt2qofTNhWuOU2Lrh5uoevMYbS4aJzkry&ru=https%3A%2F%2Fkycremedyweb.ebay.com%2Fremedy-summary%3...

eBay DID Protect Me — Return Fraud Shut Down, Funds Restored

Just wanted to share a recent experience that gave me a lot more confidence as a seller—and to give credit where it’s due.I recently had a buyer return what was supposed to be a Rock Steady Stair Climbing Cane. The original item weighed 5 lbs and shi...

Under Listing "with questions"

I answer all inquires sometimes within minutes and at most within 24 hours, but when the interested party replies with "thanks" and the conversation is over is it important to go to the listing page and mark question answered immediately? Usually, I ...