1 Hour Order Cancellation Time Frame

[daneiac]

as I recall there was a rule in effect giving the buyer exactly up to 1 hour to cancel an order from time of online purchase..is this rule still in place and if so, why was I denied access to cancellation request since the seller marked shipped within 4 minutes of order..

[maddy-5101]

I feel for you, I really do, but genuinely unable to parse what this has to do with the topic. No one said anything about not paying for a bid being fun. No one was talking about auctions period. And "you could be an adult and pay" is, ironically, childish. At best it's responding to the other post about the seller probably being tired of cancelations but these are still very different situations. 

[luckythewinner]

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@daneiac wrote:

as I recall there was a rule in effect giving the buyer exactly up to 1 hour to cancel an order from time of online purchase..is this rule still in place and if so, why was I denied access to cancellation request since the seller marked shipped within 4 minutes of order..

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eBay gives the buyer 1 hour to start a cancellation request as long as the seller has not yet marked the order as shipped.  

https://www.ebay.com/help/buying/buyers-can-cancel-order/buyers-can-cancel-order?id=4004

[dbfolks166mt]

or you could be an adult and pay. i get 5 unpaids a week. it's sickening. wasting my time for fun. i'm the only one who doesn't get how this fun. 5 days for an auction. 6 for the unpaid. another 5 for another auction, only to hope that the next winner pays as well. yea you're doing us a real service. quit ebay. problem solved.

     Most likely this was a BIN immediate payment required listing and the buyer has already paid and the seller created the shipping label, bogus or not so the buyer has likely paid. 

      I use the auction format almost exclusively and on occasion I have to deal with non-payment but I much prefer that over what is probably going to happen in this case. If the buyer cannot get the seller to cancel the order prior to shipment all the buyer has to do, depending on the sellers settings on the item, is to open a return request or other type of case with eBay after they receive the item. 

     The average return rate across ecommerce is around 20-30%. I would much rather deal with the non-payment. 

[dbfolks166mt]

     Well shoot I need more coffee I cannot believe I responded to a 2020 posting. 🙁

[kh-vince]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.