04-11-2020 01:57 PM - edited 04-11-2020 01:57 PM
Not sure if anyone else is still using turbo lister.
Just started having a problem with relisting. It will say the items are relisted and they are not OR it just spins forever and says not responding.
I've tried closing and reopening the program but that doesn't seem to help.
Any suggestions?
04-14-2020 08:46 AM
First perform a Tools>Compact databases.
Now try again.
Second perform a Tools>Check for program updates. Apply the program and data updates.
Now try again.
Still no luck? In this case relist/sell similar from the eBay online interface.
My guess is that there may be some required Item specifics that are not included in the Turbo data update, that eBay may now require for the category you are listing in.
04-17-2020 07:15 AM
Thanks for the information.
However, when I click on the update tool--it says all up to date.
Plus now I'm getting prompted to reauthorize turbo sign in to ebay and when I try to do that I getting the message that a script is running and do I want to continue--whether I answer yes or no, the message continues to sign in and then the script message again---a loop.
Any insight on that problem?
04-17-2020 10:36 AM
Turbo is depreciated. All offline or third party access is controlled by 'tokens'. These must be authorized by eBay for the products to function. eBay may have decided to stop all new token generation.
You can contact the Advanced Apps team for their comments on this issue. Please let us know how that works out.
This is from the eBay Advanced Apps team...
Phone Support (US - 8 AM - 6 PM MST): **To call us, click on the Help & Contact link found at the top of most eBay pages. Click on the Contact Us button at the bottom of the page. Select ‘Selling’ -> ‘Getting Started’ -> ‘Selling Tools’ for issues or concerns related to eBay listing tools that my team can assist you with. Now scroll to the bottom and click Call Us. Ask the customer support agent to transfer you to the Advanced Apps team.**
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