03-17-2024 02:00 AM
Since a few days I created 3 buyer groups to have eBay send automated offers to interested buyers. The so called "watchers offer". The amount of possible offers to look into dropped down, so let's say 60 left on a dayly bases to check.
Now the issue; when I select 20 from that list to make an offer; it takes all 60! and makes that offer. De-selecting with the "bin" in the 2nd field still gives the same; it sends offers to all 60.
This NEVER happened before I implemented using the "Send automated offers" option.
Why does this happen?
04-03-2024 04:15 AM - edited 04-03-2024 04:18 AM
Found the issue: with a request to @ebay to make the blue buttons in the screenshot either different or functioning identical.
On each page under Seller hub | Listings, you will see the orange circeled header. The blue button Send Offers and the one that I yellow circelled, function differently!
Let me explain; when I select 30 items out of the 41 one I can do a watchers offer on; the "yellow" button leads me to the next page with the 30 items as selected, where I can set a percentage etc.
BUT; when I select the 30 and go to the orange circelled Send Offer Button; it goes to all 41 listings! Off course I can deselect there as well, but it's a pain when there are certain products I do not send Watchers Offers on.
When I do this on a mobile device when I'm on the road, it's even worse to see which blue button to use...
06-03-2024 07:35 AM
This is much better, thank you eBay!
Offer
Welcome to the Seller Tools board! You can chat with other members about seller tools and best practices in using them.
Tools related questions? Learn more about:
Videos: