05-21-2020 03:22 AM
I am struggling these days for making this mobile feature work. I have just followed the line guides that ebay was providing in order to optimise listings on mobile screen.
As I read from previous posts, I am adding only plain text within the related 'div', as in the example below:
<div vocab="http://schema.org/" typeof="Product"> <span property="description"> This paragraph contains almost 800 characters of text to be displayed in the mobile item description. And the text in this paragraph through this sentence contains 250 characters, which is the amount we will display without any actions on your part. When you tag a paragraph with these HTML breaks, the content will be displayed to shoppers looking at your item. This will allow the shopper to see the key information you want to display, without them having to click through to the complete description. If your complete description is 800 characters or less and uses basic HTML we will display the entire description without any action on your behalf – so the best practice is to keep it within 800 characters. If you have a long description, make it easy for your buyers by using this option. </span> </div>
Does anybody knows if in 2020 this feature still works and can you share any best practice in order to let selected description appear?
Anybody knows how long it will take in order to appear ?
Thanks for the help
05-21-2020 10:02 PM
The mobile summary is adjusted every time you make a change to your description, so the change will appear almost immediately, unless you make changes on a busy day, like Sunday, or during a low-service period like Thursday night. I like to wait about 5 minutes to be sure.
Failures do occur when the summary includes HTML. There are a few HTML codes that eBay accepts and a few that eBay tolerates. The combination of browser version with ebay's editor can result in split code that breaks the mobile summary feature.
I just tried revising a listing using this text as the summary: " ...Replace this text with your own summary text... " and the revised summary code failed to apply.
I then doubled the code, waited a few minutes (it's Thursday night), and the doubled code did appear.
"...Replace this text with your own summary text... ...Replace this text with your own summary text..."
I'll need to test further to see if there is a lower limit required on the length of text.
05-24-2020 05:49 AM
Hi thanks a mill for your reply. Anyway I resolved the issue. The problem was that I created my listing on ebay .ie and it seems that this site doesn't support the feature (probably site issue to flag). The same listing created on .co.uk it works perfectly .
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