05-23-2020 04:31 PM
After 50 or so attempts at trying to upload a file I give up! I started with a recommended template and just get error after error with File Exchange. I want to add a simple listing fut continue to fail. Does anyone have an example CSV file populated with data that actually works and they would not mind sharing? I need an example to follow, not just an unpopulated template.
Thanks!
05-23-2020 05:00 PM
The most common problem with a template is that the headings or data contain a line break that will cause the file to fail. Next common error is data in rows or cells that are outside of the column headings or in rows without an action verb in the first column. This has the same affect as linebreaks in data, so the same error.
Another dead-on-arrival is a spreadsheet that contains invisible characters at the beginning that marks the file as UTF-8. The US site should be uploaded as plain ascii and not as UTF-8.
The above errors can still occur if you use a sample file and handle it improperly in your spreadsheet.
After those upload failures, there are errors that occur when processing data, and those data errors are displayed in the response file.
Work your way through the response file, since the leftmost column errors will fail and appear first in the report, and as you fix those and resubmit, you'll encounter errors in columns further to the right.
If you want to share the file you are working with (removing the email data), I can look for some of the common errors to perhaps speed the process.
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