I have been calling eBay , because A buyer paid for the item then canceled the payment

[snowduck49]

I have tried to fight this for the last month, called PayPal, EBay several times.

paypal told me they only help buyers, EBay said there is nothing I can do after several non payment.They closed the case.I put a feedback ,which the seller can not leave a positive negative,so they removed my feedback. Even if a seller wants to put a negative, we can’t.

Im in shock over the whole thing! I feel like I’m in the twilight zone.

Has anyone had this problem?

[shipscript]

If you have not shipped, there is nothing more to do.

If you shipped the item and it has become unpaid:

You can report a buyer through this help page:

https://www.ebay.com/help/selling/resolving-buyer-issues/report-issue-buyer?id=4084

However, it is hard to know whether:

1) the buyer scammed you and stopped payment on a purchase you shipped, or

2) whether the buyer account was hijacked and you shipped to the hijacker, while the account holder stopped payment on the hijacker's purchase.

[kensgiftshop]

Did they cancel or did they use an e-check that bounced?