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How do I print the listing for an item I purchased?

Every time eBay changes something things get worse.  There used to be a 'print' option on the item listing.  That disappeared and there was a way of doing it thru the feedback menu.  The new feedback menu is no improvement and the abbility to print the listing has diasppeared.  Does anyone know a new workaround?

Message 1 of 42
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41 REPLIES 41

Re: How do I print the listing for an item I purchased?

Glad it helped.

I take it part of the problem was that you were using the new purchase history page with it's limited functionality?

I don't have any recent multiple item orders myself, so can't see if there are any issues there myself.
Message 16 of 42
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Re: How do I print the listing for an item I purchased?

 

I have the old purchase view, so I could follow the basic URL that the others have posted. It looks like this:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItemVersion&item=000000000000&view=all&tid=9999999999999

The item number replaces 000000000000 and the ebay transaction id replaces 9999999999999.  I found the transaction ID in my confirmation email that eBay (not paypal) sent after payment. That was in December, about 75 days ago.

 

My last purchase was for two items from the same seller. Both items shared the same transaction id with a unique item number.

 

Because I had purchased from a multi-quantity listing that can be changed by the seller over time, the item number alone can not bring up the transaction. The transaction id is required to bring back the price and particulars associated with only the one sale.

 

I looked at the email confirmation for an older purchase from the same seller in October (about 150 days ago) and the transaction ID was not included in that email.   The multi-quantity listing is still running, and when I visited it, eBay had a message across the top:

 

You bought this item | View order details
The listing below has been updated by the seller, but you can see the item you purchased.

 

When I clicked the "View order details", it brought up the less desirable checkout summary page.  Smiley Sad

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 17 of 42
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Re: How do I print the listing for an item I purchased?

Thanks shipscript. Data good grin

I'll take a look at this and what little tidbits I may have laying about and see if anything interesting results.


Just musing out loud,, but why did eBay make it so difficult to print or otherwise locally archive purchases (and sold items for that matter*), and why the move to the mostly useless purchase history page? Mobile tunnel vision? Subtly bury all the evidence? It's what the majority of younger, less critical, no-attention to detail people desire?

*Quite a while back the order details page that I print to PDF for all sales and purchases got glamorized with a resulting side effect of all the URLS on the page appearing expanded in (at least) the Firefox print view making it mostly unreadable and useless. I played with media print CSS fixups a bit, and considered writing a script to fix it, but just ended up PDF printing a cropped screenshot of the viewable page as my routine, but that is more time consuming and is reduced quality. May be time to look at the CSS and/or a GreaseMonkey script again (hesitant to do so as I would likely do it for FF3.6.24 and FF31, and I'm sure as I effort it, eBay will break the page in those browsers requiring a rework.)
Message 18 of 42
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Re: How do I print the listing for an item I purchased?

Thanks for pointinhg out the 2 fields in the url shipscript.

 

If you VIEW ORDER DETAILS for an item on the Purchase History page, the url for the Order Details contains both the item number and transaction ID, so by copying both of these manually into the fetcher url you listed, it appears it will bring up the Print View for any purchased/paid item.

 

While rather tedious, it has worked for all the items I tried, so at least there is a reliable way to access the print view, but of course it's hard to say if it truly works for every item on eBay, and/or if it will continue to work.

 

 

Message 19 of 42
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Re: How do I print the listing for an item I purchased?

Unforetunatly this didn't work for me. This just brings up an item cannot be displayed message. saying it might be 90 days old. I bought the item yesterday.

Anyone else found a work around?

Message 20 of 42
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Re: How do I print the listing for an item I purchased?

Ignore that, just restarted my browser and it worked. seems it's a bit fussy with cookies etc.

Many thanks 

Message 21 of 42
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Re: How do I print the listing for an item I purchased?

I wanted to print all of my purchase history items.  I copied all I wanted then pasted in Excel.  Worked fine & I was able to edit to print only what I needed.   It should work on the listing on an item as well?

Message 22 of 42
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Re: How do I print the listing for an item I purchased?

Unfortunately, this solution no longer works. I really need to print what I buy as a collector.
Message 23 of 42
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Re: How do I print the listing for an item I purchased?

Was a good option for a while. Unfortunately, this solution no longer works. I really need to print what I buy as a collector.
Message 24 of 42
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Re: How do I print the listing for an item I purchased?

 Looks like eBay played with the order details page URLS a bit, but it is still possible to pull up the nicely printable "purchased item" page (the one with all the photos).

 

To do so requires the item number AND the transaction ID  number (transID) which can be sometimes be grabbed from order confirmation emails, but most easily obtained from the order details page URL.

 

Go to the order details page however you get there (from Purchase History, or whatever) but it needs to be the order details page with a URL of the form

 

https://vod.ebay.com/vod/FetchOrderDetails?itemid=123456789012&transid=098765432109

(the order details page that loads from the links on the confirmation screen right after paying for an item is NOT the right order details page. The order details page reached from Purchase history or from the original listing page after payment should have the correct URL)

 

Once on the order details page, pick apart the URL, and construct a new URL of the form:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItemVersion&view=all&item=123456789012&tid=098765432109

where the value for "item=" is the "itemid" from the order details URL (and is just the eBay item number from the listing page, the emails, etc), and where the "tid=" value is the "transid" value from the order details URL (and may also sometimes be grabbed from URLS in purchase or sale confirmation emails)

 

That new URL will load the printable "Purchased Item" page.

 

 

I fixed up my old bookmarklet that takes care of that automatically.

The way it works is: get to the correct order details page, and click the bookmarklet. It will extract the numbers, construct the new URL, and load that page which you can then print.

 

javaXscript:(function(){if(location.href.substring(0,42)=='https://vod.ebay.com/vod/FetchOrderDetails')
{window.location.href='http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItemVersion&view=all&'+
window.location.href.match(/itemid=[0-9]*[^\&]/i)[0].replace("id","")+'&'+
window.location.href.match(/transid=[0-9]*[^\&]/i)[0].replace("rans","");}})();

Need to remove the X from javaXscript for it to work (forum mangles the code if posted without the X). Copy the code above, create a new bookmark on your browser bookmarks toolbar or in the bookmarks menu, past the code in as the location, name it PrtOrdDet (or whatever), and good to go.

 

The bookmarklet does nothing if not on a correct order details page. If it fails, carefully check the URL of the order details page and compare the form to the general form I posted above

https://vod.ebay.com/vod/FetchOrderDetails?itemid=123456789012&transid=098765432109

 

There can be other parameters mixed in there like "_trksid=", "sspagename=", or any number of other things eBay might toss in there, but they don't matter - only thing that matters is that the URL needs to start with

https://vod.ebay.com/vod/FetchOrderDetails?

and there needs to be an "itemid=[12 digits]" parameter present and a "transid=[12 digits]" parameter present.

 

 

Here is another bookmarklet that puts the URL and a page-last-modified-timestamp on the top of a page for viewing or for printing. Work on any page,. Click it once and the info is added, click it again (after printing or copying) and it goes away.

 

When used on an order details page the itemid and transid are displayed and can be copied and saved somewhere for future needs*

 

javaXscript:(function(){
var%20oad=document.getElementById('AddedURLDiv999');
if(oad!=null){oad.parentNode.removeChild(oad);}else{var%20newURLDiv=document.createElement('div');
newURLDiv.style.cssText="margin:auto;padding:0px;color:blue;width:100%;background-color:white;z-index:9999;";
newURLDiv.align='center';newURLDiv.setAttribute('ID','AddedURLDiv999');
newURLDiv.innerHTML='<b>'+document.location+'%20&nbsp;%20&nbsp;'+document.lastModified+'</b>';
document.body.insertBefore(newURLDiv,document.body.firstChild);
document.body.querySelector('#bpDateTimestamp').style.cssText="display:none;";%20}})();

(see above for how to install it. I name it PgTopURL and it sits on my browser bookmarks toolbar for quick access)

 

*Highly recommend obtaining and recording the item number and transid number. I do it for my eBay purchases and sales. Having those numbers sometimes allows pulling up the order details after links in Purchase History disappear.

 

Message 25 of 42
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Re: How do I print the listing for an item I purchased?

@berserkerplanet

 

I believe the trans id can be found on the paypal detailed history page.

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
Message 26 of 42
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Re: How do I print the listing for an item I purchased?

Would be convenient, but the PayPal "Transaction ID" that appears on transaction details at PayPal and in PayPal payment confirmation emails is a PayPal number for the PayPal transaction, and is NOT the eBay "transID", which is an eBay internal number for the purchase transaction.

The only two places I know of to obtain the eBay transID is from links in some eBay order confirmation emails or from the order details URL. It isn't a number visibly posted in Purchase History, on the actual order details page, or anywhere else I'm aware of. It has to be surgically extracted from the URLS and recorded to be usable later.

*The long URL seen when hovering over the "View Order Details" blue button in eBay "Order Confirmed" emails or the "Check Order Status" blue button in eBay "Order Update" emails contains the transID. Can be grabbed via "Copy shortcut" or whatever context options a particular email client (should) have, or can be excised by viewing the raw email message source however that can be done in a particular mail client.

Same general thing works from a seller's perspective by grabbing the transactionID from the "Print Shipping Label" blue button in eBay "Sale confirmed" emails.

eBay seems to be gradually removing info like that from emails, but for now it is there (at least for mine)

The easiest way to obtain it is to load the order details page (before access to it disappears from Purchase History after 60 days) and copy it from the Order Details page URL directly (or use my bookmarklet to expose it while on the order details page). Print a copy of the order details page to paper or PDF, take a screenshot and save, copy the whole URL and save it somewhere, bookmark the order details page, whatever. The important thing is that URL containing the transID to be able to access the order details page if access to it disappears.


TLDNR; To be able to access order details after about 60 days one needs to have a URL for the order details page that contains the purchase (or sale) transID recorded (or at least have the transID written down so that a URL using the transID and itemnumber can be lashed up later)
Message 27 of 42
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Re: How do I print the listing for an item I purchased?

@berserkerplanet

 

FireFox 62 has an interesting new feature to perform a screen shot. Ithink it has always had this feature, but I had never used it. The new part of this is that a user can right click on any part of the page, and 'Take a screenshot' is the lastm option on the normal right click dropdown box. Here is an example of your previous post...

https://screenshots.firefox.com/oshJ346V5Lw96UBw/community.ebay.com

 

It useds the clipboard. The cntrl-v paste function, adds a https url to this post. Please let me know if it shows to you ok. (I have to post this to see if I can see it).

 

Nevermind, there is no print function on the image display. It will also expire in 14 days.

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
Message 28 of 42
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Re: How do I print the listing for an item I purchased?

Interesting.

Native cloud stored screenshots. Easy button but sounds pretty limited.

As I'm sure you are aware, I'm frozen in time at Win XP, thus stuck at Firefox 52 as newest option. I've been using a Firefox addon called ScreenGrab for the last 10+ years that allows screenshotting entire webpage, viewport, or a selected region and saving to a file or the clipboard. Now even has cloudy storage (that I have no interest in). Works great for saving pages that won't print correctly (bad print CSS, cut off frames, etc) by using it to grab entire page to clipboard, paste in Irfanview, and print to PDF.


Wasn't sure why you were mentioning screen shots to me but I think you might have misinterpreted my long, poorly constructed sentence in the previous post?

"The easiest way to obtain it is to load the order details page (before access to it disappears from Purchase History after 60 days) and copy it from the Order Details page URL directly (or use my bookmarklet to expose it while on the order details page). Print a copy of the order details page to paper or PDF, take a screenshot and save, copy the whole URL and save it somewhere, bookmark the order details page, whatever."

I meant save the transID somehow. Print the order details page with the URL visible to PDF or to hardcopy, or take a screenshot and save as an image, or cut and paste the order details page URL into a text file or an email or whatever.

Or are we talking past each other here again?

I'm confused grin
Message 29 of 42
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Re: How do I print the listing for an item I purchased?

I had hoped for more from the new FireFox option. Print capability, and especially did not like the time out. In was more testing than commenting.

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
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