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Help with Font on new Lister

Hi, Ever since the new listing tool rolled out, it seems like everything I list ends up with a different font. At first I assumed it was because I was still applying an old template to add a paragraph of text at the end of listings, so I stopped doing that. Instead I made a note on my desktop where I copy and paste that text from. I also copy and paste the item condition into the listing from the condition description area in the lister. Still ever other listing it seems like has a different font entirely once it's listed and I go to view the listing. Is there no default font for eBay listings? Without having to manually change the font each time I list is there any solution to this, or any advice on where to look? Thanks!

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Help with Font on new Lister

@ambassador_of_grooviness 

@inhawaii

 

The issue arises from a combination of listing tools, browsers, and copy/paste.

 

eBay's description editor turns on the editing capability built into the browser, and each browser may have it's own editing rules. There are two ways to code the font. One is the old HTML method and the other is the newer CSS method, and the browser might determine which method to use.  When the two get mixed together, the results can appear to be rather random.

 

The Business lister doesn't apply a default font, whereas the new Unified lister supplies Arial. I recently updated my browser and noticed that my newer browser uses <div> for divisions instead of <p> for paragraphs, so that's another browser version quirk.

 

The simplest way to get mangled fonts to match is to copy the text of the description and paste it into a plain text editor (not a rich text editor). Then copy the plain text and paste back into eBay's description editor. After pasting, use eBay's editing toolbar to set the font and reformat the text.

 

With either listing tool, there is a toolbar option to use a "custom template" in the description editor. That "template" could be a very simple bit of wrapper code that will set the font. The content within the wrapper can then be typed or pasted.

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.

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Help with Font on new Lister

I encounter that problem with some of my listings.

Some of my description/text will change to a different font,  just one sentence or paragraph.

I go in and fix it ..... a few days later it's back again.

Buster Voodoo - Rodrigo Y Gabriela
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Help with Font on new Lister

@ambassador_of_grooviness 

@inhawaii

 

The issue arises from a combination of listing tools, browsers, and copy/paste.

 

eBay's description editor turns on the editing capability built into the browser, and each browser may have it's own editing rules. There are two ways to code the font. One is the old HTML method and the other is the newer CSS method, and the browser might determine which method to use.  When the two get mixed together, the results can appear to be rather random.

 

The Business lister doesn't apply a default font, whereas the new Unified lister supplies Arial. I recently updated my browser and noticed that my newer browser uses <div> for divisions instead of <p> for paragraphs, so that's another browser version quirk.

 

The simplest way to get mangled fonts to match is to copy the text of the description and paste it into a plain text editor (not a rich text editor). Then copy the plain text and paste back into eBay's description editor. After pasting, use eBay's editing toolbar to set the font and reformat the text.

 

With either listing tool, there is a toolbar option to use a "custom template" in the description editor. That "template" could be a very simple bit of wrapper code that will set the font. The content within the wrapper can then be typed or pasted.

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 3 of 5
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Help with Font on new Lister

I understood most of that.    😉

Thank you!

Buster Voodoo - Rodrigo Y Gabriela
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Help with Font on new Lister

Here's what I did. Copied and pasted my own font from MS Word with the description. Looked on another browser, and it's still there.  I wonder how the others see  it.  Here it is:  https://www.ebay.com/itm/256579713901

 

I did this  because I was having one heck of a hard time with eBay descriptions.  The spaces between the lines were  odd.  Funny thing is, you can't copy and paste a description from another listing, one of your own.  I didn't list as similar bc of a different category. 

You live and learn.

Everything is always okay in the end,
if it's not, then it's not the end.
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