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File Exchange Variation Photos Not Uploading

When uploading my CSV file the listing will create but non of my photos are added to the listing.

Screen Shot 2021-01-08 at 8.37.51 PM.png

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Re: File Exchange Variation Photos Not Uploading

The photos for each variation must be preceded by the name of the variation to which the photos apply. The photos column does not need to physically appear in the same row as the variation to which the photos apply. Instead, the photos are linked only to the variation name that is included in the variation cell.

 

See the bottom of this tutorial for an example on how to create a variation for File Exchange:

http://shipscript.com/ebayhelp/lister_hub/creating_ebay_variations.htm

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 2 of 3
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Re: File Exchange Variation Photos Not Uploading

As a specific example, one Variation PicURL cell could be formed like this:

 

1 Ottis Anderson RB NM=https://ann.faz.mybluehost.me/sportscards/IMG_1609.JPG

 

However, your server does not support an https protocol, so no image will be provided by this invalid URL:

https://ann.faz.mybluehost.me/sportscards/IMG_1609.JPG

 

Instead, your server only supports non-secure links; thus, only this URL will return an image:

http://ann.faz.mybluehost.me/sportscards/IMG_1609.JPG

 

Last time I checked, File Exchange will still accept an image from a non-secure site like the second URL, but if the image fails to transfer (transload) from your host to eBay hosting, there will be a problem with the listing.

 

To avoid transloading errors, limit your File Exchange CSV file to a lower number of items per job to reduce the number of photo transfer attempts that will occur each second (to avoid throughput bottlenecks that might exist on your server).

 

Secondly, reduce the file size that you want to transfer. eBay's maximum image size is 1600 pixels on the long side. If you are providing an image that is larger than that, you are wasting memory and bandwidth and will not gain any benefits on eBay.  Additionally, the image may take so long to transfer that eBay will abandon the attempt.

 

When sellers use their own servers to upload images to File Exchange, I like to recommend an image that is no more than 1000 pixels on the long side.  There is often quite a discrepancy in performance between eBay's servers and the "adequate" servers that sellers use for their own websites; so much so that eBay is already requesting photo #8 while the seller's server is still negotiating the protocol for sending photo #5, only to be cut off with eBay signing off when photo#8 fails to arrive.

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
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