05-26-2017 02:27 PM - edited 12-12-2019 10:13 AM
**Update Notes**
For anyone that is following or seeing this message. There has been a new updated post created for this request. I will no longer be monitoring this post. Thank you.
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Hi FE Users,
Please post your request for an increase to your File Exchange daily limit here. Please understand that by default the daily limit is set at 5k actions per day. We are happy to review your account for an increase if you would like to request it. We will review the request and reply here with the results.
This topic may not be monitored daily, so if you need immediate assistance for a limit request, please either email to turbodata@ebay.com, or call in to Customer Service and ask for the File Exchange/Advanced Apps support team.
Regards,
Advanced Apps
eBay Community Support
***IMPORTANT***: If you need direct support for File Exchange, please feel free to reach us through email at turbodata@ebay.com. Thank you!
09-06-2019 06:25 AM
Hi mykal@ebay,
Please increase my daily limit to the highest you can allow for my store, I have 25k products and I would like to use file exchange to maintain inventory and typically would update inventory 2 times daily atleast.
Thank you,
Seth
09-06-2019 08:12 AM
@shock*masters wrote:
Hi mykal@ebay,
Please increase my daily limit to the highest you can allow for my store, I have 25k products and I would like to use file exchange to maintain inventory and typically would update inventory 2 times daily atleast.
Thank you,
Seth
@shock*masters - Seth - Thank you posting your File Exchange daily upload increase request on this Community board post.
I have increased your File Exchange daily upload limit to match your selling needs.
If you need any further assistance, please feel free to respond to this post.
Sincerely,
mykal@ebay
eBay Support
09-07-2019 01:03 PM
Please increase our upload limit.
Thanks
09-09-2019 11:16 AM
@finandfireflyshop wrote:
Please increase our upload limit.
Thanks
@finandfireflyshop - Thank you for posting your File Exchange limit increase request on this Community board post.
I'm sorry for the delay. Just in case you haven't gotten an increase, I have increased your daily upload limit.
If you need any further assistance, please respond to this post.
Sincerely,
mykal@ebay
eBay Support
09-11-2019 11:51 AM
Hello,
Could you please make a File Exchange Limit Increase on US, CA, UK, FR, DE, AU sites?
Current 5000 actions are not enough.
I am planning to upload more then 10,000 items.
Could you please increase my daily limit to 150,000 on US, Canada, Australia, Germany, UK and France site.
Thanks in advance!
09-26-2019 02:07 AM - edited 09-26-2019 02:10 AM
These crooks just ignore us and dont care about users, same as the whole ebay.
@mypaymentstest WHERE ARE YOU, mykal@ebay ????
09-26-2019 04:34 AM
For a whole month every 2-3 days I am trying to get direct support for File Exchange.
I am sending messages through email at turbodata@ebay.com and they are simply ignored.
mykal@ebay Please check your mail! It is necessary to raise the limits.
09-26-2019 06:03 AM - edited 09-26-2019 06:06 AM
Guys, I'm freaking exhausted of not getting the service that I'm supposed to have!!!!
I'm trying to reach to you and increase my daily limits, but all my messages are ignored and even the phone calls, you just promise to review my response and scamming me!
I've sent few letters at turbodata@ebay.com and received a fantastic reply, is it normal for you?
@mypaymentstest please take care of it!
09-26-2019 06:12 AM - edited 09-26-2019 06:15 AM
Please help!!!
09-29-2019 10:25 PM
Hello:
Can you please increase my File Exchange Upload Limits?
Thank you,
Sam
10-01-2019 10:29 AM
@giggearampcovers wrote:
Hello:
Can you please increase my File Exchange Upload Limits?
Thank you,
Sam
@giggearampcovers - Thank you for posting this request on the Community board. It was a pleasure working with your group over the phone when you contacted us through the "Call Us" option.
Please feel free to reach back out to us if you need any further assistance.
Sincerely,
mykay@ebay
eBay Support
10-01-2019 10:47 AM
@ogakarap0 wrote:
Hello,
Could you please make a File Exchange Limit Increase on US, CA, UK, FR, DE, AU sites?
Current 5000 actions are not enough.I am planning to upload more then 10,000 items.
Could you please increase my daily limit to 150,000 on US, Canada, Australia, Germany, UK and France site.Thanks in advance!
@ogakarap0 - Thank you for posting your File Exchange limit request on the Community board. I'm sorry for delay.
At this time, I'm unable to increase your limit. To get further assistance, please reach out to us directly through the online "Contact Us" process.
Sincerely,
mykal@ebay
eBay Support
10-01-2019 10:48 AM
@chariotsrun wrote:
These crooks just ignore us and dont care about users, same as the whole ebay.
@mypaymentstest WHERE ARE YOU, mykal@ebay ????
@chariotsrun - Thank you for posting your File Exchange limit request on the Community board. I'm sorry for delay.
At this time, I'm unable to increase your limit. To get further assistance, please reach out to us directly through the online "Contact Us" process.
Sincerely,
mykal@ebay
eBay Support
10-01-2019 10:48 AM
@serpish_0 wrote:
For a whole month every 2-3 days I am trying to get direct support for File Exchange.
I am sending messages through email at turbodata@ebay.com and they are simply ignored.
mykal@ebay Please check your mail! It is necessary to raise the limits.
@serpish_0 - Thank you for posting your File Exchange limit request on the Community board. I'm sorry for delay.
At this time, I'm unable to increase your limit. To get further assistance, please reach out to us directly through the online "Contact Us" process.
Sincerely,
mykal@ebay
eBay Support
10-01-2019 10:52 AM
@maktimo_0 wrote:
Please help!!!
@maktimo_0 - Thank you for posting your File Exchange limit request on the Community board. I'm sorry for delay for my response.
At this time, I'm unable to increase your limit. Due to other limitations on the account, I don't have access to increase your File Exchange limit at this time.
Without providing any details of other limitations on your account, please allow us some time to review this request.
Sincerely,
mykal@ebay
eBay Support
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