05-26-2017 02:27 PM - edited 12-12-2019 10:13 AM
**Update Notes**
For anyone that is following or seeing this message. There has been a new updated post created for this request. I will no longer be monitoring this post. Thank you.
-----------------------------------------------------------------------------------------------------------------------------------
Hi FE Users,
Please post your request for an increase to your File Exchange daily limit here. Please understand that by default the daily limit is set at 5k actions per day. We are happy to review your account for an increase if you would like to request it. We will review the request and reply here with the results.
This topic may not be monitored daily, so if you need immediate assistance for a limit request, please either email to turbodata@ebay.com, or call in to Customer Service and ask for the File Exchange/Advanced Apps support team.
Regards,
Advanced Apps
eBay Community Support
***IMPORTANT***: If you need direct support for File Exchange, please feel free to reach us through email at turbodata@ebay.com. Thank you!
09-25-2018 10:53 AM
@fast_track_media wrote:
HelloI am attempting to upload around 300 new listings to eBay France.
I am getting the following error code
Error number 106 | Error - You must add a description.
However, I do have a description. In my description there is HTML - template . When I upload and substitute this with plain text it works. However, I need the HTML. I have removed all active content but this has not solved the problem.
I have uploaded listings with HTML template plenty of times before with no problems.
Help.
Kind Regards
Steve Brown
@fast_track_media - Thank you for posting your concerns on this Community Board thread.
Please enter the HTML codes as a standard text. Our system will see that it's HTML codes and generate the description as intended. This would be the same process as if you were to enter your HTML codes when filling out the online selling form for description.
*Description header is a required field. If you don't provide a value for this header, you'll receive the error message as you have been receiving.
Sincerely,
mykal@ebay
eBay Support
09-27-2018 07:08 PM
We have over 15000 listings and would like our limit increased to accomodate our current listings as well as future growth over the next several months.
Thanks in advance for your positive consideration of our request.
Regards,
Leonard
09-28-2018 09:02 AM
@lenrom wrote:
We have over 15000 listings and would like our limit increased to accomodate our current listings as well as future growth over the next several months.
Thanks in advance for your positive consideration of our request.
Regards,
Leonard
@lenrom - Thank you for posting this request.
I have raised your File Exchange daily upload limit to meet your account needs.
**Limit can't be disclosed to the Community due to specific account details. If limit is needed, please feel free to reach out to us through email by using the contact option.**
Sincerely,
mykal@ebay
eBay Support
10-12-2018 10:42 AM
Can I request for a File Exchange Limit Increase? I tried adding around 3000 items today but unfortunately, it was unsuccessful during the first run. I tried for the 2nd time, but it won't allow me to do so.
Thanks in advance.
10-12-2018 02:19 PM
@world-faith wrote:
Can I request for a File Exchange Limit Increase? I tried adding around 3000 items today but unfortunately, it was unsuccessful during the first run. I tried for the 2nd time, but it won't allow me to do so.
Thanks in advance.
@world-faith - Thank you for posting your File Exchange upload issue.
Are you still running into this error? Your account has a higher upload limit than the default limit.
Sincerely,
mykal@ebay
eBay Support
10-12-2018 02:27 PM
Problem fixed, thanks.
10-16-2018 09:21 PM
11-02-2018 02:39 AM
Hello @mypaymentstest,
Can you please increase our daily file exchange limit to 100000.
Thank you in advance.
Regards,
11-05-2018 12:07 AM
hi i have quite a big inventory could i request to increase file exchange limit as when i upload it advises ive exceeded limit desite nothing actually uploading
thanks in advance nick
11-05-2018 03:25 AM
Hello mykal@ebay,
Can you please increase our daily file exchange limit to 100000.
Thank you in advance.
Regards,
11-07-2018 03:02 AM
Hi,
How do we increase our upload limit? We keep getting emails regarding reaching the 15mb single file limit but don't know why this is happening as the file shouldn't be that big.
Regards
11-12-2018 08:52 AM
can you please raise upload limit fo all sites we upload to?
Australia
Canada
CanadaFrench
France
Germany
Italy
Spain
UK
eBayMotors
11-12-2018 06:40 PM
i would like a file exchange increase
11-25-2018 01:06 AM
Is it possible to get a increase 🙂 ?
11-28-2018 07:13 PM
@mypaymentstest has not responded here for about 6 weeks.
If you have not resolved your request for an increase:
For immediate assistance for a limit request, please either email to turbodata@ebay.com, or call in to Customer Service and ask for the File Exchange/Advanced Apps support team
@Anonymous eBay will not increase the file size limit. That is a fixed limit. If there is a problem with the size of your item descriptions or the number of records in your upload file, you will need to decrease the number of records to get below the limit. I can see that many of your listings have no photos. It would be best to start a new thread for your issue.
Welcome to the Seller Tools board! You can chat with other members about seller tools and best practices in using them.
Tools related questions? Learn more about:
Videos: