05-26-2017 02:27 PM - edited 12-12-2019 10:13 AM
**Update Notes**
For anyone that is following or seeing this message. There has been a new updated post created for this request. I will no longer be monitoring this post. Thank you.
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Hi FE Users,
Please post your request for an increase to your File Exchange daily limit here. Please understand that by default the daily limit is set at 5k actions per day. We are happy to review your account for an increase if you would like to request it. We will review the request and reply here with the results.
This topic may not be monitored daily, so if you need immediate assistance for a limit request, please either email to turbodata@ebay.com, or call in to Customer Service and ask for the File Exchange/Advanced Apps support team.
Regards,
Advanced Apps
eBay Community Support
***IMPORTANT***: If you need direct support for File Exchange, please feel free to reach us through email at turbodata@ebay.com. Thank you!
03-17-2019 11:05 AM
Hi,
Can you increase my file exchange limit please?
03-18-2019 01:17 PM
@ppandembroidery wrote:
Hi,
Can you increase my file exchange limit please?
@ppandembroidery - Thank you for posting this request through this community board thread.
In case you still need the increase, I have submitted a File Exchange limit increase for you.
Sincerely,
mykal@ebay
eBay Support
03-18-2019 01:32 PM
@driven_parts_centre wrote:
Hi,
Can you please increase my file exchange limit? I have gotten the note that I have reached the current limit.
Thank you!
@driven_parts_centre - Thank you for submitting a limit increase through this Community board thread. As stated by others on the Community. If you need a quicker response, especially during the weekend, please contact our Customer Service representative or send a request to turbodata@ebay.com.
I didn't see any contacts over the weekend, so I've gone ahead and increased your File Exchange daily upload limit.
Sincerely,
mykal@ebay
eBay Support
03-26-2019 01:22 PM
Please raise our daily upload limit. We were uploading a file with HTML and that caused our actions for the sheet to jump. We understand what we were doing incorrectly and have fixed the sheet, but cannot upload more now.
03-26-2019 01:30 PM
The basic 5000 actions per day are reset on a daily basis. That means you will again be able to upload 5000 actions tomorrow if you used up your allocation today, and then another 5000 actions the next day.
03-26-2019 01:40 PM
So is there no way to get the limit increased today so that I can complete my upload? The file is only for about 300 actions.
03-26-2019 01:45 PM
@mypaymentstest might show up today, but he doesn't check here every day so there's no guarantee. The fastest turnaround on short notice like this would be to phone support and ask for the Advanced Apps team.
03-26-2019 01:57 PM
I did that and they were able to help me. Thank you!
03-27-2019 08:16 AM
@oliviasheartland wrote:
I did that and they were able to help me. Thank you!
@oliviasheartland - I'm glad you were able to get assistance through our Customer Service channels.
- mykal@ebay
03-27-2019 08:17 AM
@shipscript wrote:
@mypaymentstest might show up today, but he doesn't check here every day so there's no guarantee. The fastest turnaround on short notice like this would be to phone support and ask for the Advanced Apps team.
@shipscript - Thank you for continuously helping the Community get assistance by providing information on how to contact us through our phone support channel.
Sincerely,
mykal@ebay
eBay Support
03-29-2019 03:13 PM
Hello mykal@ebay,
we're looking for a file exchange limit increase for eBay Germany. The 5000 limit isn't enough to sync products with our online store https://spar-king.com/
I hope you can help us out. Thank you very much in advance.
Greetings from Germany.
04-01-2019 12:52 PM
@spar*king wrote:
Hello mykal@ebay,
we're looking for a file exchange limit increase for eBay Germany. The 5000 limit isn't enough to sync products with our online store https://spar-king.com/
I hope you can help us out. Thank you very much in advance.
Greetings from Germany.
@spar*king - Thank you for posting this request on this board thread. I'm sorry I missed the opportunity to assist you with this request.
I hope you were able to reach out to the eBay Advanced Apps team to quickly raise this limit for you.
If you still need an increase, please feel free to respond to this post.
Sincerely,
mykal@ebay
eBay Support
04-10-2019 04:42 AM
04-14-2019
03:18 PM
- last edited on
04-15-2019
11:41 AM
by
kh-vince
Hello!
Mykal is out of the office for a few weeks, but I checked on this account and the File Exchange limits have been increased.
Thanks,
suzanne@ebay
04-16-2019 08:38 AM
Hi there, I am learning to use file exchange today, but after I uploaded 2 files, the system indicates: Upload for the day exceeded the limit.
So, like everybody here, I need to apply for a increase of my File Exchange Limit, 50K is good, 100K is better, please increase it to as many as I could have, thank you.
BTW, is there a place for me to check how many actions I have used today? thank you.
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