05-26-2017 02:27 PM - edited 12-12-2019 10:13 AM
**Update Notes**
For anyone that is following or seeing this message. There has been a new updated post created for this request. I will no longer be monitoring this post. Thank you.
-----------------------------------------------------------------------------------------------------------------------------------
Hi FE Users,
Please post your request for an increase to your File Exchange daily limit here. Please understand that by default the daily limit is set at 5k actions per day. We are happy to review your account for an increase if you would like to request it. We will review the request and reply here with the results.
This topic may not be monitored daily, so if you need immediate assistance for a limit request, please either email to turbodata@ebay.com, or call in to Customer Service and ask for the File Exchange/Advanced Apps support team.
Regards,
Advanced Apps
eBay Community Support
***IMPORTANT***: If you need direct support for File Exchange, please feel free to reach us through email at turbodata@ebay.com. Thank you!
05-30-2018 03:20 PM
@undermoments wrote:
Please increase to 200k, a lot of updates needed on listings and inventory
Thank you
@undermoments - Thank you for posting your File Exchange daily upload limit increase request on this Community board thread.
This is a fairly large increase request. Please be aware of all the other limitations when uploading large files through File Exchange.
I have raised your account's File Exchange daily upload limit according to your account needs.
If you need any further assistance, please feel free to respond to this post.
Sincerely,
mykal@ebay
eBay Support
05-31-2018 06:22 AM
06-01-2018 12:46 PM
Hi, could my daily upload limit be increased to 50k please?
06-01-2018 12:54 PM
06-01-2018 12:56 PM
@wkcornhill1903 wrote:
Hi, could my daily upload limit be increased to 50k please?
@wkcornhill1903 - Thank you for posting your File Exchange daily upload increase request on this Community board thread.
I have raised your File Exchange daily upload limit to your account accordingly to your account needs.
If you need any further assistance, please feel free to respond to this post.
Sincerely,
mykal@ebay
eBay Support
06-21-2018 02:16 PM
Can I please have my file exchange limit increased? I am unsure of what is currently at but I have gotten the error today that I am past the limit.
Thank you,
RRS
06-22-2018 07:33 AM
@surplus_toner_sales wrote:
Can I please have my file exchange limit increased? I am unsure of what is currently at but I have gotten the error today that I am past the limit.
Thank you,
RRS
@surplus_toner_sales - I'm sorry for the delay on this. I appreciate you posting your File Exchange daily upload limit request on this Community Board thread.
I have raised your File Exchange daily upload limit on your account. Your new limit should be work for you. If you happen to get a limit error, please feel free to respond to this post or contact our eBay Customer Support helpline.
Thank you.
Sincerely,
mykal@ebay
eBay Support
06-22-2018 07:33 AM
@surplus_toner_sales wrote:
Can I please have my file exchange limit increased? I am unsure of what is currently at but I have gotten the error today that I am past the limit.
Thank you,
RRS
@surplus_toner_sales - I'm sorry for the delay on this. I appreciate you posting your File Exchange daily upload limit request on this Community Board thread.
I have raised your File Exchange daily upload limit on your account. Your new limit should be work for you. If you happen to get a limit error, please feel free to respond to this post or contact our eBay Customer Support helpline.
Thank you.
Sincerely,
mykal@ebay
eBay Support
07-11-2018 05:33 AM
Hi,
Can I get a daily increase up to 500k or so please? I intend to use FileExchange in the next week as it is faster than using third party programs and it has lots of variations as well.
Thanks in advance.
07-11-2018 10:16 AM - edited 07-13-2018 02:16 PM
@imorriso wrote:
Hi,
Can I get a daily increase up to 500k or so please? I intend to use FileExchange in the next week as it is faster than using third party programs and it has lots of variations as well.
Thanks in advance.
@imorriso - Thank you for posting your File Exchange increase request.
That's a fairly high limit request. Please note that even with that high of a limit, there are other limitations within our File Exchange system that we can't adjust such as single file size limit can't exceed 15 MB or single file line limit can't exceed 150,000 lines. If you have a file that is 15MB+ or has lines of data up to 150,000, you'll need to make and update multiple files.
As for your File Exchange limit request. Please verify that you have File Exchange subscription. You may want to subscribe to Selling Manager/Seller Hub to get File Exchange. Please respond to this post and provide the site that you are looking to use File Exchange on.
I appreciate your cooperation on this matter.
Sincerely,
mykal@ebay
eBay Support
07-12-2018 06:40 PM - edited 07-12-2018 06:40 PM
Hi,
Thanks for the reply, I do plan to upload in segments as close to 15 megs at a time so it should be fine in that regards.
The fileexchange should be active in the ebay.com.au website not the US one so are you able to increase it there? I am working the spreadsheet now and its almost complete so I can forecast it would it be quicker on fileexchage rather than the other 3rd party softwares.
Edit: The site link is https://bulksell.ebay.com.au/ws/eBayISAPI.dll?FileExchangeCenter
Thanks in advance
07-13-2018 02:23 PM
@imorriso wrote:
Hi,
Thanks for the reply, I do plan to upload in segments as close to 15 megs at a time so it should be fine in that regards.
The fileexchange should be active in the ebay.com.au website not the US one so are you able to increase it there? I am working the spreadsheet now and its almost complete so I can forecast it would it be quicker on fileexchage rather than the other 3rd party softwares.
Edit: The site link is https://bulksell.ebay.com.au/ws/eBayISAPI.dll?FileExchangeCenter
Thanks in advance
@imorriso - Thank you for providing more details of where you are planning on uploading your product.
I have raised your File Exchange daily upload limit to your account needs on eBay AU.
The link is correct for eBay AU that you provided.
If you have any further questions regarding limits, please feel free to respond to this post.
Sincerely,
mykal@ebay
eBay Support
07-16-2018 03:06 AM
THanks for that, Are you able to tell me how much you raised it by? It seems like I already hit the limit with a few files.
Thanks
07-17-2018 08:46 AM
07-19-2018 12:44 PM
Hi,
I'm having this "Upload for the day exceeded the limit". Can you up my limit too? Thanks.
Welcome to the Seller Tools board! You can chat with other members about seller tools and best practices in using them.
Tools related questions? Learn more about:
Videos: