eBay

mypaymentstest · ‎05-26-2017

**Update Notes**

For anyone that is following or seeing this message. There has been a new updated post created for this request. I will no longer be monitoring this post. Thank you.

https://community.ebay.com/t5/Tools-Apps/File-Exchange-Limit-Increase-Requests-Here/m-p/30492816#M28...

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Hi FE Users,

Please post your request for an increase to your File Exchange daily limit here. Please understand that by default the daily limit is set at 5k actions per day. We are happy to review your account for an increase if you would like to request it. We will review the request and reply here with the results.

This topic may not be monitored daily, so if you need immediate assistance for a limit request, please either email to turbodata@ebay.com, or call in to Customer Service and ask for the File Exchange/Advanced Apps support team.

Regards,

Advanced Apps
eBay Community Support

***IMPORTANT***: If you need direct support for File Exchange, please feel free to reach us through email at turbodata@ebay.com. Thank you!

mypaymentstest · ‎04-18-2018

@ideal_fashions wrote:

Hello eBay team,

please increase my file exchange limit.

Thanks in advance

@ideal_fashions - Thank you for posting your request on this Community board thread. I'm sorry for the delay in my response.

If you are still needing an increase. Please feel free to reply back to this response post.

Thank you.

mykal@ebay

eBay Support

ideal_fashions · ‎04-18-2018

Please help increase the limit.

Thanks

mypaymentstest · ‎04-19-2018

@ideal_fashions wrote:

Please help increase the limit.

Thanks

@ideal_fashions - Thank you for replying back. Due to my late response, I checked to see if you contacted someone in Customer Support and see that you already spoke with one of my colleagues to help you with a limit increase. They were able to assist you much quicker. This is why I didn't reason the limit again.

Are you needing another increase?

Sincerely,

mykal@ebay

eBay Support

Please let me know.

leoesc-42 · ‎04-25-2018

leoesc-42 · ‎04-25-2018

@mypaymentstest wrote:
Hi FE Users,

Please post your request for an increase to your File Exchange daily limit here. Please understand that by default the daily limit is set at 5k actions per day. We are happy to review your account for an increase if you would like to request it. We will review the request and reply here with the results.

This topic may not be monitored daily, so if you need immediate assistance for a limit request, please either email to turbodata@ebay.com, or call in to Customer Service and ask for the File Exchange/Advanced Apps support team.

Regards,

Advanced Apps
eBay Community Support

***IMPORTANT***: If you need direct support for File Exchange, please feel free to reach us through email at turbodata@ebay.com. Thank you!

loco.sales · ‎04-26-2018

Hi,

We are planning to upload products with many customization/variation per listing due to the change in rules of ebay. Are you able to increase it to about 200,000 a day minimum? Thanks

mypaymentstest · ‎04-26-2018

@loco.sales wrote:

Hi,

We are planning to upload products with many customization/variation per listing due to the change in rules of ebay. Are you able to increase it to about 200,000 a day minimum? Thanks

@loco.sales - Thank you for posting your daily upload request on this Community board thread. I noticed that you have reached out to us through our phone support line and was able get some assistance.

Please feel free to let us know if you need any further assistance.

Thank you again.

Sincerely,

mykal@ebay

eBay Support

transitautoinc · ‎05-04-2018

Hi! Could you increase my File Exchange daily limit from to 40k actions please.

Thank you!

foxercase · ‎05-10-2018

Hi are you able to increase my limit? I did some bulk upload yesterday and apparently there is an error where I need to remoev all my listings quickly to reupload. Please increase my daily limit as I cannot upload to remove in bulk at the moment due to the daily limit.

mypaymentstest · ‎05-11-2018

@foxercase wrote:

Hi are you able to increase my limit? I did some bulk upload yesterday and apparently there is an error where I need to remoev all my listings quickly to reupload. Please increase my daily limit as I cannot upload to remove in bulk at the moment due to the daily limit.

@foxercase - Thank you for posting this request. I can temporarily incresae your limit since it's pretty high already.

I hope this works for you. We generally don't increase limits too high due to overloading of our system.

Your File Exchange daily upload limit has been temporarily increased for a duration of 10 days. After 10 days, it will return to your current limit.

If you have any further questions or need more details of what the limit is, please feel free to reach out to the eBay Advanced Apps team to provide you with your account details.

Sincerely,

mykal@ebay

eBay Support

foxercase · ‎05-25-2018

Thanks for that increase it was quite helpful indeed. Also do you know how do I go about getting an increase in eBay UK file exchange? The rep on their forums seems to be in-active so perhaps if you can give me an increase for the UK store (or at least temporaily) as I want to copy my listings into the UK store as well.

I think its at the default of 5,000 at the moment.

Thanks

mypaymentstest · ‎05-26-2018

@foxercase wrote:

Thanks for that increase it was quite helpful indeed. Also do you know how do I go about getting an increase in eBay UK file exchange? The rep on their forums seems to be in-active so perhaps if you can give me an increase for the UK store (or at least temporaily) as I want to copy my listings into the UK store as well.

I think its at the default of 5,000 at the moment.

Thanks

@foxercase - I'll be happy to assist you on this as well. I have raised your File Exchange daily upload limit on eBay UK. The limit is the same for eBay US.

If you need any further assistance with File Exchange limits, please feel free to post on this thread or contact the eBay Customer Support helpline.

Sincerely,

mykal@ebay

eBay Support