@franromin_0 wrote:
I attached the upload file screenshot in this post, please can anyone take a look at this issue.
I'm getting error code 37: Error - Input data for tag <Item.ShippingDetails> is invalid or missing.
Thank you!
@franromin_0 - Thank you for posting your File Exchange error on this Community Board thread. I'm sorry that you are experiencing this issue.
It appears that you have ran into the case sensitivity of our system.
The cause of the error regarding shipping has to do with the value you provided:
| StandardShippingFromOutSideUS |
Our system is looking for this value:
| StandardShippingFromOutsideUS |
The "s" should not be capitalized.
Please make this minor adjustment to the file and it'll resolve the error.
In further review of your file, I noticed a few other minor errors. Our US system no longer has 14 days returns. Please use Days_30 or Days_60.
You have also stated that Handling Time (DispatachTimeMax) is 21 days. This is invalid as well.
Here are your options:
Please make the updates in your file and re-upload the file.
Sincerely,
mykal@ebay
eBay Support
