Error - Input data for tag <Item.PictureDetails.GalleryType> is invalid or missing. Please check API

[oneclickwarehouse]

Hi,

Been using file exchange for years but this one has me stumped. I am getting error 37:

Error - Input data for tag <Item.PictureDetails.GalleryType> is invalid or missing. Please check API documentation.|Item.PictureDetails.GalleryType|

It is happening on every line of my file.

Ref #89991213132208

Thanks in advance!

[shipscript]

@oneclickwarehouse 

File Exchange does support  a field called  GalleryType

Valid values are:

• None (default)
• Gallery
• Plus
• Featured

Most listings would use "None" in that field. Some categories automatically apply "Plus" by default, and if listing across two different categories, you may see "Plus" assigned to both.  Gallery Plus is free and automatically assigned in four categories: Collectibles, Art, Antiques, and Pottery & Glass.  There is a fee for all other categories.

To get around your current issue, try removing the GalleryType field from your template, or, if it is not present, then you may need to supply the "GalleryType" field with a value of "None".

If neither solves the issue, there may be something happening with the File Exchange migration to Seller Hub:

https://www.ebay.com/help/selling/selling-tools/seller-hub-reports?id=4096

If you are programmatically uploading your files, you may have received a letter to change your uploading endpoints and scripts.

[oneclickwarehouse]

I removed the "GalleryType" Header, and am now getting this error on every line:

Error - Input data for tag <Item.ShippingPackageDetails.PackageDepth> is invalid or missing. Please check API documentation.|Item.ShippingPackageDetails.PackageDepth|

I'm thinking this has to do with the migration to Seller Hub because i've never had these issues before. I'm not sure what you mean by "programmatically uploading". We upload our csv right in File Exchange on the ebay website. I appreciate your help

[Anonymous]

Hi @oneclickwarehouse,

Thanks for posting.

It sounds like there are more than a few issues with headers in the file you're working with. The first thing that I would do is delete every blank column in the file, as we're currently seeing issues stem from that.

Next, I would recommend removing any non-standard File Exchange headers from the file; By non-standard I mean generally anything that's not provided in our user guide https://ir.ebaystatic.com/pictures/aw/pics/pdf/us/file_exchange/File_Exchange_Advanced_Instructions....

Hope this helps!

[oneclickwarehouse]

I finally got it to work by deleting several headers that the new Seller Hub apparently didn't like. Most of them were blank anyways so it wasn't an issue. However, I had to delete all the weight and dimension headers (WeightMajor, WeightMinor, WeightUnit, PackageHeight, PackageDepth, PackageLength). The file succeeded without those, but I think it's not good to not have that info on our listings. Is there a new way to do the weight and dimension headers with Seller Hub?

TIA

[Anonymous]

Hi @oneclickwarehouse,

Glad to hear you got the file working, albeit with some concessions.

There isn't anything in the new Seller Hub transition that is designed to prevent weight & dimensions being added to a listing; I would agree that it's good to provide that information if it's available.

I suspect it wasn't accepting those due to the issue we were having causing the AutoPay error, as it was causing a lot of other unsubstantiated errors as well. Now that we've fixed that error, give it another shot with that info added, and let me know if it's still a problem.