Draex - File Exchange error

[urbandesignclothing]

Hi,

I have been trying to post variations listing (t-shirt men) via file exchange and not being able to due to errros.

It comes up to me getting these two errors:

21919301 - Error - The UPC field is missing. Please add UPC to the listing and try again.|The UPC field is missing.|The UPC field is missing. Please add UPC to the listing and try again.|2|UPC|| 

I dont want to use UPC, but EAN

21919303 - rror - The item specific Size (Men's) is missing. Add Size (Men's) to this listing, enter a valid value, and then try again.|The item specific Size (Men's) is missing.|The item specific Size (Men's) is missing. Add Size (Men's) to this listing, enter a valid value, and then try again.|Size (Men's)|

Dont know what to change here.

Please review some of my last listings such as: 904699610

Thanks in advance

[mypaymentstest]

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@urbandesignclothing wrote:

Hi,

I have been trying to post variations listing (t-shirt men) via file exchange and not being able to due to errros.

It comes up to me getting these two errors:

21919301 - Error - The UPC field is missing. Please add UPC to the listing and try again.|The UPC field is missing.|The UPC field is missing. Please add UPC to the listing and try again.|2|UPC|| 

I dont want to use UPC, but EAN

21919303 - rror - The item specific Size (Men's) is missing. Add Size (Men's) to this listing, enter a valid value, and then try again.|The item specific Size (Men's) is missing.|The item specific Size (Men's) is missing. Add Size (Men's) to this listing, enter a valid value, and then try again.|Size (Men's)|

Dont know what to change here.

Please review some of my last listings such as: 904699610

Thanks in advance

---

@urbandesignclothing - Thank you for posting on this Community Board Thread. Please allow me to assist you with this on behalf of Draex.

I reviewed your file and I can see that the required fields are missing.

The reason why you are getting an error message about required Item Specifics for "Size (Men's)" is that you didn't provide a value for this required field. Since you are setting up a variation listing, you can use this Item Specifics as your variant. Just rename your "Size=" variant attribute name to "Size (Men's)=".

*I will provide you with a successful example file.*

Error regarding missing UPC information is similar situation. For eBay US, you can use the header UPC. It's best that you use the properly header Product:UPC. If you don't want to use UPC and use EAN information, you can. You want to use this header for the variant information, Product:EAN.

*I will provide you with a successful example file.*

Being that the community can't see the file that you uploaded, please feel free to provide a sample of your file.

I'll reach out to you through email to provide you with your specific file that I have adjusted for you.

If you have any further questions or concerns, please feel free to reply to this post or reply to my email.

Sincerely,

mykal@ebay

eBay Support

[urbandesignclothing]

Thank you so much.

I proceed with your suggestions and it worked.

Now, I am trying to import multiple variationsxcolors, and getting this error:

Abandoned Job: Abandoning Job: 905154860

Can you assist me with this.

Please review this file: 905154860

[mypaymentstest]

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@urbandesignclothing wrote:

Thank you so much.

I proceed with your suggestions and it worked.

Now, I am trying to import multiple variationsxcolors, and getting this error:

Abandoned Job: Abandoning Job: 905154860

Can you assist me with this.

Please review this file: 905154860

---

@urbandesignclothing - Thank you for confirming that you were able to get a listing uploaded.

Regarding the new upload. The best place to start is to see how many "# of requested actions" you have for the file. If our system sees more line/actions in your file than you really have, there is probably some hard returns (usually found in the description for HTML codes) or the action and variation values aren't matched up with the line where the listing data is (parent line).

If you aren't using Comma separated variable file and are using tab delimited .csv or .txt file format, please make sure that there isn't a values on lines without an action.

I reviewed your file and I can see that you have commas for lines 75-161. These shouldn't be there if there isn't any listings you want to create.

Please review your file and remove any character or values that doesn't have an "Action - Add" value on the first column.

Please feel free to keep us updated on this as well.

Sincerely,

mykal@ebay

eBay Support

[urbandesignclothing]

Hi,

I have manage to go past that error thanks to your guideness.

However, now I am getting this error:

Error-21916664 'Variation Specifics provided does not match with the variation specifics of the variations on the item'

Kindly preview my last upload: 905299560

Please assist as soon as possible.

[mypaymentstest · Accepted solution]

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@urbandesignclothing wrote:

Hi,

I have manage to go past that error thanks to your guideness.

However, now I am getting this error:

Error-21916664 'Variation Specifics provided does not match with the variation specifics of the variations on the item'

Kindly preview my last upload: 905299560

Please assist as soon as possible.

---

@urbandesignclothing - Thank your for keeping me updated on this.

This message is stating that your variation values aren't matching up. Either the letter cases or spelling isn't the same.

For example. In your parent line, you have colors spelled like this: GrisClair and GrisChine, but in your variant lines the spelling is like this GricClair and GricChine. They need to match.

Please verify the variation information is the same.

Sincerely,

mykal@ebay

eBay Support

[urbandesignclothing]

Now it is functioning great.

Thank you for your kind assistance.

I will mark this thread as finished (accept the solution).