05-18-2018 12:38 PM
error message comes up: Sorry, we're unable to revert to your old Store at this time. Please try again.
New store:
NO SEARCH BOX FOR MY BUYERS
NO COUNT OF # OF ITEMS IN EACH OF MY STORE CATEGORIES
NO "ON SALE NOW" BUTTON
TOO MUCH WHITE SPACE
NO WAY FOR BUYERS TO SORT AND FIND WHAT T-H-E-Y WANT
I PAY for this store. I did NOT give eBay permission to change its format. I have numerous instructional emails and materials telling my buyers how to use the (old store) search box to find a particular thing (lego, Disney, leather, etc.) but now they can't use it!!
05-21-2018 01:15 AM
As far as the store search goes, it's near the top of the page. It can be toggled to search your store or search eBay. I don't think a lot of people realize the store search is located there. But, as noted in another post on one of the Discussion Boards yesterday, the search was not returning relevant results.
You are not alone with your displeasure of the changes.
05-21-2018 02:00 AM
I have the same problem and I have emailed Ebay about it several times.
To their opinion there are numerous reasons for this and they are :
1) cookies (I have checked it and it is not so)
2) user settings (I have checked it and it is not so)
3) the browser's fault
4) the problem is known and "our developers are working on it"
to me this all looks like Ebay is not interested in profit and its main goal is to make changes to the people's mentality to teach them how to tolerate anything and everything. Because it is impossible to have such issues for such a long time without having them fixed, there must be a reason why they want these issues to exist.
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