Buyer wants to repay for item that was refunded because of supposedly lost in mail
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‎05-01-2020 11:42 AM
I recently sold an item on 4/9, the buyer paid and I shipped promptly the next day. Tracking showed up until 4/21 and then stopped. Buyer wanted refund, so I refunded right away on 4/27. I assumed the postal service lost the package. Then all of a sudden tracking showed up again on 4/30 and now looks like it's on its way to the buyer. My question is, when the buyer receives the package can I click "unmark as paid for" and then send an invoice for them to pay again? I've never done this before, so any help would be appreciated. Thank you.
Buyer wants to repay for item that was refunded because of supposedly lost in mail
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‎05-01-2020 11:44 AM
Your buyer should they agree to repay would have to do so thru paypal directly
This is a user to user board not eBay employees.
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Buyer wants to repay for item that was refunded because of supposedly lost in mail
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‎05-06-2020 08:22 AM
@lmf38 wrote:I recently sold an item on 4/9, the buyer paid and I shipped promptly the next day. Tracking showed up until 4/21 and then stopped. Buyer wanted refund, so I refunded right away on 4/27. I assumed the postal service lost the package. Then all of a sudden tracking showed up again on 4/30 and now looks like it's on its way to the buyer. My question is, when the buyer receives the package can I click "unmark as paid for" and then send an invoice for them to pay again? I've never done this before, so any help would be appreciated. Thank you.
You CAN...but you may not get paid.
