Background

[carole196969]

Background removal tools are not working 

[metropolismarketplace]

Not working for me either. This started over three weeks ago when the paintbrush and eraser disappeared. Now, I can't even remove a background. 

[shipscript]

@carole196969 

@metropolismarketplace 

Which listing tool are you using?

Worked fine for me on desktop Win10 with Firefox.

Is this for the mobile app? If so post here:

https://community.ebay.com/t5/Mobile-Apps/bd-p/iosapp 

[metropolismarketplace]

It was not working on the app or on desktop. The issue with the missing eraser and brush started over three weeks ago on the app first and then a week later on desktop. Yesterday, nothing worked. According to other people with the same issue, it is working this morning.