cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Auto messages to buyers

Is there any option to send an automatic message to sellers giving them details about how long it will take me to ship their item, etc? I can't seem to find that option. I found "communication with buyers" but there are no options for me to do any settings. 

Message 1 of 3
latest reply
1 BEST ANSWER

Accepted Solutions

Auto messages to buyers


@exclusive.shopping.japan wrote:

Is there any option to send an automatic message to sellers giving them details about how long it will take me to ship their item, etc? I can't seem to find that option. I found "communication with buyers" but there are no options for me to do any settings. 


Hi @exclusive.shopping.japan! There's not a feature like this on eBay currently, but you can keep a templated response handy so you can quickly send a message to your buyers. I'll also pass your request on for a feature like this to be available on eBay. Thanks! 

Velvet,
eBay

View Best Answer in original post

Message 2 of 3
latest reply
2 REPLIES 2

Auto messages to buyers


@exclusive.shopping.japan wrote:

Is there any option to send an automatic message to sellers giving them details about how long it will take me to ship their item, etc? I can't seem to find that option. I found "communication with buyers" but there are no options for me to do any settings. 


Hi @exclusive.shopping.japan! There's not a feature like this on eBay currently, but you can keep a templated response handy so you can quickly send a message to your buyers. I'll also pass your request on for a feature like this to be available on eBay. Thanks! 

Velvet,
eBay
Message 2 of 3
latest reply

Auto messages to buyers

Your listings should include an estimated date of delivery.  Why would you have the need to send such a message?

Message 3 of 3
latest reply