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unable to return an item due to ebay road block in the return process.

I'm stuck with a $70. item. Attempting to use the return process has made me angry. I checked off that the auto part didnt fit my car and I hit the next button and nothing happens. I have now run out of time to return the item. Your return process does nothing but run the user around in circles . It's doubtful I will use Ebay in the future.

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Re: unable to return an item due to ebay road block in the return process.

eBays Money Back Guarantee is pretty specific when it comes to time it gives you the buyer up to 30days from date of delivery to file a not as described case to return the item and be refunded. Now your only other option is to file same with PayPal if that’s how you paid or your Credit Card you have 180 days to to that. Good Luck. 

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Re: unable to return an item due to ebay road block in the return process.

@jeanochri @  If you decide to use eBay in the future,  come here with problems or questions before time runs out to receive solid guidance.

Provide detailed information about the issue. No personal information. 

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Message 3 of 8
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Re: unable to return an item due to ebay road block in the return process.


@jeanochri wrote:

I'm stuck with a $70. item. Attempting to use the return process has made me angry. I checked off that the auto part didnt fit my car and I hit the next button and nothing happens. I have now run out of time to return the item. Your return process does nothing but run the user around in circles . It's doubtful I will use Ebay in the future.


If the seller has a no return policy, he isn't required to accept your return request as it's considered a remorse request. 

 

As the buyer, you're expected to know what you need and to verify that the size is correct. If you didn't do that, it's on you. 

 

Just resell it yourself.

albertabrightalberta
Volunteer Community Mentor

Message 4 of 8
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Re: unable to return an item due to ebay road block in the return process.


@jeanochri wrote:

 I checked off that the auto part didnt fit my car 


You shot yourself in the foot

Message 5 of 8
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Re: unable to return an item due to ebay road block in the return process.

Yep, everything becomes a pumpkin on EBAY 30 days after item is delivered.  Found out the hard way as I'm out $200 because I missed the 30 day return window by 5 days on a defective laptop.

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Re: unable to return an item due to ebay road block in the return process.


@kjmdslt7 wrote:

Yep, everything becomes a pumpkin on EBAY 30 days after item is delivered.  


I think you mean 180 days.

Message 7 of 8
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Re: unable to return an item due to ebay road block in the return process.

You should have filed with PayPal or your credit card.  As mentioned, you have up to 180 days to file a chargeback.


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

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About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: