06-19-2024 11:53 PM
i bought an item and it came not working, so i opened a return and i got a return label via ebay. so today i went to the library to print the return label and noticed it had my name and address on it as BOTH the shipper and receiver. so i came home and called ebay and of corse they said there is nothing they can do about it, and i need to contact the seller and have him send me a proper return label, the seller has stopped responding to me , and my time to mail the return back is running out, how do i handle this? Thanks
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06-20-2024 12:16 AM - edited 06-20-2024 12:18 AM
Ship it and when the item is delivered (to you) you'll be able to get a refund. Seller is responsible for the return label and if they mess up or intentionally put a wrong address, that's on them. You contacted them about it (which is what I would have suggested) and since they're ignoring you the next step is to go ahead and ship using the label the seller provided through eBay.
06-20-2024 12:16 AM - edited 06-20-2024 12:18 AM
Ship it and when the item is delivered (to you) you'll be able to get a refund. Seller is responsible for the return label and if they mess up or intentionally put a wrong address, that's on them. You contacted them about it (which is what I would have suggested) and since they're ignoring you the next step is to go ahead and ship using the label the seller provided through eBay.
06-20-2024 04:23 AM
thanks for that idea, that never crossed my mind, i will give the seller a couple more days to send me a proper label, if not this will be my last resort. Thanks again!