08-05-2024 09:38 AM
When I attempt to start a return ebay says it can't find my order# or item ID# in recent purchases. How can I get help with this issue?
08-05-2024 09:47 AM
Did you order as a guest? If so, you would have received an email with details and would not show up in your purchase when logged in. Or? Is the order over 90 days old?
08-05-2024 09:49 AM
It sounds as if you purchased as a Guest. Tick these links to see if they help you. Good luck.
Buying as a guest | eBay
Get help if you bought as a guest | eBay
Welcome to the Returns board! Here you can discuss returns with other members.
Returns related questions? Whether you're a buyer or a seller, check here to get started:
For sellers:
For buyers:
