eBay

semperfi6870 · ‎11-14-2022

I bought a baseball card, and eBay authenticated the card as genuine. But when I got

The card it was damaged and asked for a refund the same day. Seller has no returns but

eBay has a 3-day window on returns. I opened a case and eBay said no returns

So now I have a damaged card and out the $$ too

stephenmorgan · ‎11-14-2022

@semperfi6870 wrote:
I bought a baseball card, and eBay authenticated the card as genuine. But when I got
The card it was damaged and asked for a refund the same day. Seller has no returns but
eBay has a 3-day window on returns. I opened a case and eBay said no returns
So now I have a damaged card and out the $$ too

Did eBay say why they would not accept the return of a damaged card? Were you past the 3-day return period?

albertabrightalberta · ‎11-14-2022

@semperfi6870 wrote:
I bought a baseball card, and eBay authenticated the card as genuine. But when I got
The card it was damaged and asked for a refund the same day. Seller has no returns but
eBay has a 3-day window on returns. I opened a case and eBay said no returns
So now I have a damaged card and out the $$ too

Per the policy:

Returns for cards

Before purchasing, check the seller’s return policy. If the seller doesn’t accept returns, the sale is considered final. If the seller has a timeframe for returns, you must open the return within that window. In the unlikely event that your card is damaged in transit, you can open a return request on a final sale card so long as you do so within three days of receiving the card.

https://pages.ebay.com/authenticity-guarantee-tradingcards/

albertabrightalberta
Volunteer Community Mentor

I can explain it to you but I can’t understand it for you.

semperfi6870 · ‎11-18-2022

No. I received the card Nov. 12 (Saturday) and Nov. 13 (Sunday) I asked for a

Return

semperfi6870 · ‎11-18-2022

Thank you for the reply.

fab_finds4u · ‎11-18-2022

Did you ask the seller for a return through a message or did you open a case? If you opened a case on the 13th and it closed in the seller's favor might you have opened a not received case instead of a not as described case? Contact eBay and appeal.

kensgiftshop · ‎11-18-2022

@semperfi6870 wrote:
No. I received the card Nov. 12 (Saturday) and Nov. 13 (Sunday) I asked for a
Return

What reason did you choose for the return?

Have a great day.

xadexane · ‎11-18-2022

@fab_finds4u wrote:
@semperfi6870 wrote:
I bought a baseball card, and eBay authenticated the card as genuine. But when I got
The card it was damaged and asked for a refund the same day. Seller has no returns but
eBay has a 3-day window on returns. I opened a case and eBay said no returns
So now I have a damaged card and out the $$ too
Did you ask the seller for a return through a message or did you open a case? If you opened a case on the 13th and it closed in the seller's favor might you have opened a not received case instead of a not as described case? Contact eBay and appeal.