returns

[selloffmike]

On Feb 3 I sold a Polaroid camera. The day after receiving it, the purchaser initiated a return citing he/she changed his/her mind ,not that the camera didn't work. A week and a half later, when it appeared the camera had not been shipped back, I sent a polite note hoping that the camera would soon be shipped back so that I could refund payment and relist it. A week later, no answer and no shipment of item. Is another message now too pushy? I feel like the buyer is maybe getting the benefit of the use of the camera and will ship it back at last possible moment.

One other thing-does eBay harass buyers as much about giving feedback as much as it does sellers? I get tired of leaving feedback and getting none in return.

[kickin.assets]

@selloffmike 

While it’s definitely frustrating when a buyer opens a return and makes you wait, you should by no means feel obligated to contact them about when they will ship said item. Especially if they have been unresponsive in the past.

Buyer may have once again “changed their mind” deciding to keep it, or are using until last possible moment before returning or more often than not, opened return then just moved on, doing nothing. Nobody really knows. More than half of our requested returns are never returned.

Since ebay gives buyers are given an unbelievably long time to return, your best bet is to just move on and not stress over this particular return. You have done your part by accepting, now it’s up to the buyer whether to follow through or not.

As far as leaving feedback, it’s always been optional. Personally, we leave positive feedback AFTER we receive the same (as a seller) and always leave feedback for sellers when we have purchased something, not because of some reminder, but because we want to, when we want to.

Happy Selling 🛍

Kiks

[kensgiftshop]

There's no need to remind the buyer, Ebay does that.

Don't know why, but some wait as long as they can to get an item returned.

[selloffmike]

Thanks very much. Guess I'll just be patient. Perhaps I shouldn't assume the worst of the buyer. We'll see.