08-31-2021 07:50 PM
I did not receive an item that they offered me to deliver a maximum of August 3. I want to request my refund, but this purchase does not appear on the portal, and I cannot find any email or telephone number to communicate with me.
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08-31-2021 11:31 PM
@kpc-65 wrote:I did not receive an item that they offered me to deliver a maximum of August 3.
I want to request my refund, but this purchase does not appear on the portal
Today is your last day @kpc-65 to start an Item Not Received refund request at eBay. You only have 30 days from the latest estimated delivery date to request a refund.
Just click on the blue button inside any email from eBay about your purchase, to find the item again.
Then
- click More Actions > I didn't receive it
- select ""I want a refund"
- then Submit
to start your refund request. If you still don't have a refund, come back after 3 business days to click Ask eBay to step in, to get your refund.
Or if it's too late to start a case at eBay, open a dispute here at PayPal (you have 180 days) then click Escalate to PayPal right afterwards. And wait up to 11 days for your automatic refund.
Otherwise, contact your card issuer, file a Goods not received chargeback, and get your refund.
09-01-2021 07:19 PM
This is an eBay user's message board for members to ask questions. You cannot contact eBay here. Go to the resolution center and open a claim for an item not received.
Here is a link