07-11-2022 02:28 PM
The buyer accepted a partial refund because the wrong amount was sent to the buyer. How do I get ebay not to pay that amount to the buyer and cancel the accepted partial refund.
07-11-2022 02:44 PM
Once you send a refund, you can NOT get it back.
07-11-2022 03:56 PM
07-11-2022 04:07 PM
You don't. You gave your buyer a gift.
07-11-2022 04:12 PM
And why would you cancel a refund that you offered and the buyer agreed to?
07-13-2022 08:43 AM
If you already issued a refund, you can't undo it. The buyer could use the send money option in paypal to pay you back. They would have to be willing for that to work.
Have to check before clicking as the refund option comes up with the full purchase amount already entered and you have to change the amount if it's lower.