eBay changes the cost of return label

[knittingmatlock]

I have requested a return of the item I bought, and the seller complied.

I went thru all the steps, during which time eBay offered to print label for $18.08, or QR code for the same amount. I presumed the cost of mailing the item back was $18.08

Printed and attached label, went to see "Labels", and it now shows that the label cost me $67.47 (!!!!).

WHY, eBay, did you change the price?

I terminated the return, for now. But really don't know what to do - there's no way to contact Cust NoService.

[albertabrightalberta]

What are you returning? I'm assuming it's a remorse return since you are paying the shipping cost. Is it an oversized (> 1 cubic foot) package? 

More information please.

[knittingmatlock]

I'm returning a car starter. It's a bit heavy, but the box is reasonable size (4" tall, 12-14" long, 7-8" wide).

It came form the seller who charged me <$25 for shipment. So $18.08 looked reasonable...until I listed return labels....

[kensgiftshop]

---

@knittingmatlock wrote:

I'm returning a car starter. It's a bit heavy, but the box is reasonable size (4" tall, 12-14" long, 7-8" wide).

It came form the seller who charged me <$25 for shipment. So $18.08 looked reasonable...until I listed return labels....

---

Will it fit in a large USPS flat rate box?

[knittingmatlock]

yes. it did fit. That's what I used. Tried to cancel horrendous eBay-supplied and eBay-issued $67.57 label, no luck. Keeping my fingers crossed they WILL NOT deduct if from my refund. And, note to myself: don't use eBay. Period. They are crooks.

[mtgraves7984]

Tried to cancel horrendous eBay-supplied and eBay-issued $67.57 label, no luck.

@knittingmatlock 

You haven't said... but if the label you printed was for UPS or FedEx, it won't be charged if not used. If you voided a USPS label, it'll take 10-14 days to see the refund. Hang in there...

[knittingmatlock]

Yes, I hope that is what's going to happen. I was advised by eBay customer service not to use the label.

[winbish40]

Ebay just soaked me for $4.85 for a return label. When did all this business start? I thought return labels were free?! They used to be, now I have to make sure that the purchase is exactly what I want or I do not buy. Sellers ought to complain about this change.

[jahood1984]

Sellers do complain about this charge but not in the manner you think.  Return labels are NEVER free, the seller pays for it unless the buyer initiates a remorse return.  Please do make sure items are exactly what you want because it gets expensive shipping an item to a customer and paying to have it shipped back, on cheaper items it's often a loss.