defective item

[t.marma.nil9k5lws]

my massage wand was broken 

[aproudparent2010]

Ok? Did you open a case?

[kensgiftshop]

@t.marma.nil9k5lws 

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.